AutoNation Ford Frisco - Service Center

I came in for a LOF and to buy a battery. Fabian handled the request. Very professional and thorough. It took a bit longer than I expected but Fabian gave me 10% discount for my "troubles". I get all my se the request. Very professional and thorough. It took a bit longer than I expected but Fabian gave me 10% discount for my "troubles". I get all my service done at the Ford dealer because of associates like Fabian. More

Sane day service for recall on my Edge. Also took care of the 60000 miles service items the 60000 miles service items More

Able to get in for an oil change right away. Prompt and good service. Servicemen are helpful. good service. Servicemen are helpful. More

People are nice and helpful. They informed me of my car needs upon inspection and referenced future needs. They were able to get all things I requested done in a short period of time. The only negative is, needs upon inspection and referenced future needs. They were able to get all things I requested done in a short period of time. The only negative is, I called for appointment on November 3rd and the first available appointment was November 26. I hope in future they will be able to find workers for their customers to reduce wait time. More

Great experience! Great customer service! As a woman, I appreciate it when I am treated respectfully in a predominantly male industry. appreciate it when I am treated respectfully in a predominantly male industry. More

Very helpful and knowledgeable, took care of everything for me! They keep everything clean including the mend room! for me! They keep everything clean including the mend room! More

my service advisor (FABIAN) - was truly awesome!!It was my service advisor (FABIAN) - was truly awesome!! It was our first time there - and there was an issue with our warranty - Fabian totally took care o my service advisor (FABIAN) - was truly awesome!! It was our first time there - and there was an issue with our warranty - Fabian totally took care of the situation. What a great service!!!!! More

Travis and Fabian in the Service Dept. did a great job taking care of me. The problem was not easy to fix but they were creative, customer-friendly and responsive to my request. Outstanding job. taking care of me. The problem was not easy to fix but they were creative, customer-friendly and responsive to my request. Outstanding job. More

Biggest issue is not returning calls. I couldn't get a return call so just took the car to the dealership. Once there, they were able to work me in and fix the problem the same day. Very courteous team return call so just took the car to the dealership. Once there, they were able to work me in and fix the problem the same day. Very courteous team and efficient. They showed me pictures of my tires and recommended I get new ones immediately. I called the next day about purchasing the tires recommended, however, I never got a call back so took the care elsewhere for tires. More

Great service. Always been able to get me in when I need to even without an appointment. to even without an appointment. More