AutoNation Ford Frisco - Service Center

Fabian was very helpful and responsive in getting my vehicle serviced and answering any questions that I had. He was friendly and made the whole process a breeze! vehicle serviced and answering any questions that I had. He was friendly and made the whole process a breeze! More

Ricky Farmer kept me informed throughout the process. Everything was explained to where I could understand easily. Everything was explained to where I could understand easily. More

Hard to make phone contact, appts to far out. Show up and they find way to sell service and perform?? I tried to make appt foe oil change. They told me 3 weeks. I show up for an oil change at opening so I c they find way to sell service and perform?? I tried to make appt foe oil change. They told me 3 weeks. I show up for an oil change at opening so I can wait for service their suggestion. Now they have time to try to sell me up to $1000 worth of service and will do it while I wait. Something wrong here, or am I crazy. More

The employees are not the problem, not having enough employees is the problem. The first customer service person told me that I would get an email when to bring in my car for the diagnosis along with t employees is the problem. The first customer service person told me that I would get an email when to bring in my car for the diagnosis along with the have the air bag recall taken care of. I bring it on the day mention on the email and i was told by another employee that I had to leave my vehicle there for almost 2 weeks while it wait for a diagnosis test which is insane. I have no other way to work except my vehicle. So I'm trying to see when I can get a week off from work so I would not have to worry about transportation to my job. I will reschedule once I have that figured out. Thanks in advance More

Quick easy clean and friendly, didn't have to wait very long at all and had a lot done. long at all and had a lot done. More

Very friendly staff, clean, great coffee and attentive to your service needs. I appreciate them. your service needs. I appreciate them. More

I have been dealing with Travis Doyle in the service department. He has been very helpful. department. He has been very helpful. More