AutoNation Ford Frisco - Service Center

Convenient location, facility is reasonably nice, service is good once it is completed - delay in getting service scheduled is frustrating, find the attentiveness and concern for the customer to be inconsist is good once it is completed - delay in getting service scheduled is frustrating, find the attentiveness and concern for the customer to be inconsistent. So far, haven't gone to bat for me with Ford Motor regarding possible warranty adjustments, as I would have expected. More

Oil change, warranty repairs on the center control panel and recall were all completed as promised and recall were all completed as promised More

Great service! I’d highly recommend. Friendly and courteous staff. 5 stars! #1 dealership in the area. courteous staff. 5 stars! #1 dealership in the area. More

Excellent service by Auto Nation Ford Frisco. Technician identified the problem and fixed it well identified the problem and fixed it well More

My car seems to drive differently, like its to slow. Hope no-one tampered with it. Had my fob on a key chain but the hook was missing when I got it back. no-one tampered with it. Had my fob on a key chain but the hook was missing when I got it back. More

The service department requires multiple visits to repair a problem. The issues are frequently incorrectly diagnosed, and rarely completed. It starts with a minimum two visits (one for diagnosis and a seco a problem. The issues are frequently incorrectly diagnosed, and rarely completed. It starts with a minimum two visits (one for diagnosis and a second to perform the repairs). Then the repairs are frequently not completed or done incorrectly. More

Auto Nation Ford of Frisco is always fast, precise and everyone is extremely courteous. Rickey my sales adviser was super fast, courteous and to the point. He even got my Truck ready faster than origina everyone is extremely courteous. Rickey my sales adviser was super fast, courteous and to the point. He even got my Truck ready faster than originally promised. He was a pleasure to deal with. Great dealership and most importantly great staff. Thank you AN Ford of Frisco. Rickey even called me a Lyft after I dropped off my Truck. Super impressed. Bobby A, More

My truck was serviced without any problems. The service rep was thorough and professional through the whole process. rep was thorough and professional through the whole process. More

Ricky Farmer in the service department did an outstanding job keeping me updated asked me questions and basically got things done effectivel. job keeping me updated asked me questions and basically got things done effectivel. More

The service team has always been knowledgeable and helpful when I bring my car in for service. They take the time to explain what needs to be done and what service is recommended based on mileage. M helpful when I bring my car in for service. They take the time to explain what needs to be done and what service is recommended based on mileage. My only complaint is the service waiting area is not very nice. More