AutoNation Ford Frisco - Service Center

Great service. The time estimate for service was a little off but was compensated at the end by the Service Manager. little off but was compensated at the end by the Service Manager. More

We did not receive a call about the vehicle until 4 days after drop off. Was provided a $2,800 quote to repair the turbo bypass solenoid...the part was only $24 on Amazon and I was able to complete it mysel after drop off. Was provided a $2,800 quote to repair the turbo bypass solenoid...the part was only $24 on Amazon and I was able to complete it myself in less than 2 hours. Did get our vehicle back for another 3 days. Dealership also double their diagnostic prices and did not tell us before or during drop off. We will not be returning or recommending to friends and family. Also, the roof rack recall they performed was poor. The passenger side rack is now gaped in the rear. More

Great service! I dropped my truck off at 7:30 and the service manager arranged a Lyft ride to take me home. He called me that afternoon and arranged another Lyft to bring me back to the dealership. The service manager arranged a Lyft ride to take me home. He called me that afternoon and arranged another Lyft to bring me back to the dealership. The service was mostly for a routine oil change and tire rotation but I wanted them to also change the fluids in my transfer case and front and rear differentials and a few other things. They got everything done and the final price was a little less than I expected. The only odd thing I noticed was that the technician reset my oil-life monitoring system to 80% instead of 100% with no explanation; a quick fix by me. More

Convenient location, facility is reasonably nice, service is good once it is completed - delay in getting service scheduled is frustrating, find the attentiveness and concern for the customer to be inconsist is good once it is completed - delay in getting service scheduled is frustrating, find the attentiveness and concern for the customer to be inconsistent. So far, haven't gone to bat for me with Ford Motor regarding possible warranty adjustments, as I would have expected. More

Excellent service by Auto Nation Ford Frisco. Technician identified the problem and fixed it well identified the problem and fixed it well More

Oil change, warranty repairs on the center control panel and recall were all completed as promised and recall were all completed as promised More

Great service! I’d highly recommend. Friendly and courteous staff. 5 stars! #1 dealership in the area. courteous staff. 5 stars! #1 dealership in the area. More

My car seems to drive differently, like its to slow. Hope no-one tampered with it. Had my fob on a key chain but the hook was missing when I got it back. no-one tampered with it. Had my fob on a key chain but the hook was missing when I got it back. More

The service department requires multiple visits to repair a problem. The issues are frequently incorrectly diagnosed, and rarely completed. It starts with a minimum two visits (one for diagnosis and a seco a problem. The issues are frequently incorrectly diagnosed, and rarely completed. It starts with a minimum two visits (one for diagnosis and a second to perform the repairs). Then the repairs are frequently not completed or done incorrectly. More

Auto Nation Ford of Frisco is always fast, precise and everyone is extremely courteous. Rickey my sales adviser was super fast, courteous and to the point. He even got my Truck ready faster than origina everyone is extremely courteous. Rickey my sales adviser was super fast, courteous and to the point. He even got my Truck ready faster than originally promised. He was a pleasure to deal with. Great dealership and most importantly great staff. Thank you AN Ford of Frisco. Rickey even called me a Lyft after I dropped off my Truck. Super impressed. Bobby A, More