AutoNation Ford Frisco - Service Center
Frisco, TX
845 Reviews of AutoNation Ford Frisco - Service Center
I was contacted by the dealership for a recall issue. I made the appointment then. I dropped my truck off at 4pm 12/27/21. I learned Friday 12/31/21 it hadn't been touched. I picked it up Tuesday 1/4/22. T made the appointment then. I dropped my truck off at 4pm 12/27/21. I learned Friday 12/31/21 it hadn't been touched. I picked it up Tuesday 1/4/22. They said they couldn't find the recall issue,so they did nothing to correct it. I also explained an issue with the fuel pump sensor with check engine light. I was told that it was corrected. They did charge for this work. It didn't take 1 day for the light to return and the issue has returned. I don't know what happened to the service department, as it hasn't been reliable in over a year and a half. Basically, I was without my truck for 7 days and charged $160 something for nothing to be corrected or resolved. I believe this relationship is finished. More
The car was repaired before the estimated date. Very polite and helpful at the dealership. Especially since I reside out of state and the car broke on a visit. Thank you polite and helpful at the dealership. Especially since I reside out of state and the car broke on a visit. Thank you More
Big work to do, I was expecting a week but the guys worked hard and delivered before the end of the year. Little discount applied that it’s always welcome! worked hard and delivered before the end of the year. Little discount applied that it’s always welcome! More
Fabian always takes care of my vehicle in a timely and friendly manner. in my years of working in different service jobs he is one of the best. Travis the service director always greets me at the door and friendly manner. in my years of working in different service jobs he is one of the best. Travis the service director always greets me at the door and not only asks about my car as well as my family. Its RARE these days that you find a HONEST and CARING facility to want to take your vehicle for service. TRAVIS.....GIVE FABIAN A RAISE! More
Ran full diagnostics couldn't find a code on why my truck at times would turn but not start. But the Truck finally got the issue to occur, turn but not start and then they were able to find a loose wire. Res at times would turn but not start. But the Truck finally got the issue to occur, turn but not start and then they were able to find a loose wire. Reset the wire and the Truck started. It did take some time but they were able to find the issue. More
Clint, our rep, was Professional, courteous, attentive, and thorough! He reviewed scheduling future services, and gave us paperwork about those services. and thorough! He reviewed scheduling future services, and gave us paperwork about those services. More