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AutoNation Ford Frisco - Service Center

Frisco, TX

4.5
842 Reviews

842 Reviews of AutoNation Ford Frisco - Service Center

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February 10, 2022

Fabian M. Did a great job when I took my F-150 in for service More

by jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Montoya
Feb 12, 2022 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 09, 2022

Ricky was extremely helpful, informative and I think honest. Mechanic did not remove service (yellow) tracker, reset oil life meter, and especially did not replace Next Oil Change window sticker, and More

by Dougnlara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky in Service
Feb 13, 2022 -

AutoNation Ford Frisco responded

Hello, thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!

February 08, 2022

Had a battery replacement for an F-150. Service was quick and easy. All staff were helpful with questions. More

by Paul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamed
Feb 11, 2022 -

AutoNation Ford Frisco responded

Hi Paul, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

February 08, 2022

Fabian is professional and friendly he really know how to advice you I really trust him and Always I am Happy. More

by Ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian
Feb 11, 2022 -

AutoNation Ford Frisco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Take care!

February 07, 2022

Communication with Elmer was good. Car was ready when he called us, however there was an issue with the hubcaps that Elmer took care of immediately. We have used this dealership to purchase and service More

by lesley_moore1223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elmer perez
Feb 10, 2022 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

February 05, 2022

Hey their, first time taking my vehicle and the staff treat me well, it looks like this maintenance department is always packed bc i’ve gone to other places and they have been quicker to get my vehicle o More

by Jossy95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Cousino
Feb 08, 2022 -

AutoNation Ford Frisco responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

February 04, 2022

I’m not one to leave reviews but I felt like I was put out and was on the back burner when my Expedition failed on me. I purchased my Expedition El from Autonation Frisco in December 2020. This was my big More

by Abiegavin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dealt with a couple different people
Feb 08, 2022 -

AutoNation Ford Frisco responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Frisco. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (972) 763-5523 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

February 04, 2022

The dealership is awesome; each time I have went in for maintenance I was greeted and set up for my services and allowed to used my rewards. All the customer service agent are great and efficient. More

by Dena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Villegas
Feb 08, 2022 -

AutoNation Ford Frisco responded

Hi Dena, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

Feb 08, 2022 -

Dena responded

Thank you so much! Have a great day :-)

February 02, 2022

I was checked in right on time for my appointment. I received updates while waiting and great customer service. More

by Mike M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Did not deal with Sales department.
Feb 07, 2022 -

AutoNation Ford Frisco responded

Hi Mike, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 01, 2022

Always great work, quick and informative.Been coming to Always great work, quick and informative. Been coming to Frisco ford for years and trust them! More

by Lmeegan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian
Feb 05, 2022 -

AutoNation Ford Frisco responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

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