AutoNation Ford Frisco - Service Center

Great service, fast and friendly help at the counter. I especially liked that they offered to drive my truck back to my house when the service was complete. I have never had a dealer or garage offer th I especially liked that they offered to drive my truck back to my house when the service was complete. I have never had a dealer or garage offer this before, thank you. More

My interaction with Ford's Frisco Service Dept was a wonderful experience. Sean, (my advisor), listened, understood my concerns, & responded back quickly. Upon arriving for a check engine issue, my car wonderful experience. Sean, (my advisor), listened, understood my concerns, & responded back quickly. Upon arriving for a check engine issue, my car was immediately checked in, I was given an ETA for when to expect a call back to go over the problem, cost, questions, etc. And just as promised, Sean and the mechanics delivered. I was in and out by 1pm that same day. Ford's team certainly met and exceeded all my expectations. They very much have a customer first attitude. Really appreciate their professionalism! It was the best service I’ve rec’d in 10+ years. I will definitely be back. Thanks! More

The entire staff at AutoNation Ford Frisco is top notch. Each member is professional, accommodating & most attentive to our needs. My Service Advisor, LB, kept me apprised on the progress and he was so ki Each member is professional, accommodating & most attentive to our needs. My Service Advisor, LB, kept me apprised on the progress and he was so kindhearted! More

Very good driveway, and coffee machine. The girl that help with the loaner car is very helpful. The girl that help with the loaner car is very helpful. More

Carissa and Oli at Frisco Auto National are my favorites. Thanks so much guys for your great customer service again! Thanks so much guys for your great customer service again! More

I would to thank all the members technicians at AutoNation Ford for their professionalism and speed to execution! I also wanted to thank Obiora Ezeh who checked me in and kept me informed throughou AutoNation Ford for their professionalism and speed to execution! I also wanted to thank Obiora Ezeh who checked me in and kept me informed throughout! He explained the results of the inspection to me and what to keep an eye on. I asked him a question about another issue and he took ownership right away even though he wasn't able to get me in right away to take care of the issue due to tight schedule. He was able to get all my information to schedule me on the next available appointment. He was very honest. Thank you!!! The technician took good care of my car and turn it around quickly and gave me a complementary wash!! The prices are great, and the waiting area is really nice and comfy. Definitely will recommend you guys to anyone. Thank you for also getting me a loaner More

Just moved to Texas. First time at Auto nation Ford in Frisco. Service was great! Gage the service advisor very helpful and informative. First time at Auto nation Ford in Frisco. Service was great! Gage the service advisor very helpful and informative. More

Diagnosed and fixed car in a timely manor . Communication was great letting me know status of car and when it should be ready. Dropped car at my door exactly when they said they would . Car Communication was great letting me know status of car and when it should be ready. Dropped car at my door exactly when they said they would . Car was cleaned inside and out. Great job! More

My service advisor Obi was awesome ! He took the time to explain all the details of my service and had the answers to all of my questions. Class act for service, I will definitely recomm He took the time to explain all the details of my service and had the answers to all of my questions. Class act for service, I will definitely recommend this dealership to others and will return for all my service needs. More

Your phone automated system sucks. Then when I finally did get to talk with a real person they couldn’t even tell me what the status of my truck was because they were not even locate Then when I finally did get to talk with a real person they couldn’t even tell me what the status of my truck was because they were not even located in the area. I’m not recommending your dealer to anyone. Thank you for replacing the starter. More