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AutoNation Ford Frisco - Service Center

Frisco, TX

4.5
841 Reviews

841 Reviews of AutoNation Ford Frisco - Service Center

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December 29, 2023

Lorraine is very helpful, provide me the lift and explained the options and recommendations, she also provided timely status updates and delivered my car home when it is done, 👏 More

by dushixiong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorraine
Jan 01, 2024 -

AutoNation Ford Frisco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 27, 2023

Friendly people,good service vary nice facilities excellent service technicians. They make you feel at home. I’d recommend them. More

by Joearod007
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Carina Thompson
Dec 30, 2023 -

AutoNation Ford Frisco responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 21, 2023

Service advisor was great at keeping me updated and explaining everything throughout the diagnostic and repair. Technician was prompt at diagnosing the problem and the repair. More

by rccx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Virsack
Dec 22, 2023 -

AutoNation Ford Frisco responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Frisco. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 20, 2023

Great service, fast and friendly help at the counter. I especially liked that they offered to drive my truck back to my house when the service was complete. I have never had a dealer or garage offer th More

by patedgr8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot, remember
Dec 22, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 15, 2023

My interaction with Ford's Frisco Service Dept was a wonderful experience. Sean, (my advisor), listened, understood my concerns, & responded back quickly. Upon arriving for a check engine issue, my car More

by CConde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Dec 15, 2023 -

CConde responded

My interaction with Ford's Frisco Service Dept was a wonderful experience. Sean, (my advisor), listened, understood my concerns, & responded back quickly. Upon arriving for a check engine issue, my car was immediately checked in, I was given an ETA for when to expect a call back to go over the problem, cost, questions, etc. And just as promised, Sean and the mechanics delivered. I was in and out by 1pm that same day. Ford's team certainly met and exceeded all my expectations. They very much have a customer first attitude. Really appreciate their professionalism! It was the best service I’ve rec’d in 10+ years. I will definitely be back. Thanks!

December 12, 2023

The entire staff at AutoNation Ford Frisco is top notch. Each member is professional, accommodating & most attentive to our needs. My Service Advisor, LB, kept me apprised on the progress and he was so ki More

by Pfeif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LB
Dec 14, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 11, 2023

Very good driveway, and coffee machine. The girl that help with the loaner car is very helpful. More

by Roberto Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Dec 14, 2023 -

AutoNation Ford Frisco responded

Hi Roberto, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 08, 2023

Carissa and Oli at Frisco Auto National are my favorites. Thanks so much guys for your great customer service again! More

by Jason Busboom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carissa and Oli
Dec 09, 2023 -

AutoNation Ford Frisco responded

Hi Jason, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again in the future. Best wishes, AutoNation Ford Frisco

December 08, 2023

I would to thank all the members technicians at AutoNation Ford for their professionalism and speed to execution! I also wanted to thank Obiora Ezeh who checked me in and kept me informed throughou More

by Fearless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Obiora Ezeh
Dec 12, 2023 -

AutoNation Ford Frisco responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Frisco and we hope to be of service again in the future.

December 05, 2023

Just moved to Texas. First time at Auto nation Ford in Frisco. Service was great! Gage the service advisor very helpful and informative. More

by Bdahlb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage
Dec 08, 2023 -

AutoNation Ford Frisco responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

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