AutoNation Ford Frisco - Service Center

Took my Ford Edge in for 22K mile service. Service advisor, Fabian, advised what was needed for servicing, the upfront cost and the approximate wait time. Vehicle was ready in less time tha Service advisor, Fabian, advised what was needed for servicing, the upfront cost and the approximate wait time. Vehicle was ready in less time than expected. Great service on this and previously owned vehicle at this dealership. More

I clearly stated the reason for my service visit. The service representative tried to pressure me into additional service that I was not ready to perform on my vehicle. When I declined that service The service representative tried to pressure me into additional service that I was not ready to perform on my vehicle. When I declined that service, the service representative was rude. Even though I purchased this vehicle from AutoNation, I will no longer take my vehicle there for service due to the way I was treated. In addition, I will not be purchasing any future vehicles from this dealership. We as consumers have options, there is no reason to give money to any business that is not respectful of my wishes and / or treats me with disrespect. More

F250 was in the service department under warranty for a repair. They had it for 2 weeks. Never called me once, After two weeks they said it was ready we picked it up and it still has the same problem. repair. They had it for 2 weeks. Never called me once, After two weeks they said it was ready we picked it up and it still has the same problem. More

Elmer the service advisor was very helpful. AutoNation as a whole is a very good dealership to deal with. AutoNation as a whole is a very good dealership to deal with. More

I do not understand why I need to fill this part out. It would be easier if not reqiured It would be easier if not reqiured More

Elmer was great, called me in less time he said it would take to be ready, Yay! They also used lyft to get me to & from work very convenient. I was happy & pleased with my service today! THANKS AUTONATI take to be ready, Yay! They also used lyft to get me to & from work very convenient. I was happy & pleased with my service today! THANKS AUTONATION FORD!!! More

Great service not pushy detailed information and great response time. He was patient and accommodating. response time. He was patient and accommodating. More

Very helpful and friendly service tech Mohamed. Service performed quickly, shuttle replaced with lyft rides works great, and oil change & mulit-point inspection completed as expected. Service performed quickly, shuttle replaced with lyft rides works great, and oil change & mulit-point inspection completed as expected. More

i had intermittent noises in my mks and the tech took the time to ride with me so the noise could be recreated and when i picked it up all the noises were gone time to ride with me so the noise could be recreated and when i picked it up all the noises were gone More

They did a wonderful job on my car. Car was ready earlier than promised. Great ecperience. Car was ready earlier than promised. Great ecperience. More