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AutoNation Ford Frisco - Service Center

Frisco, TX

4.4
840 Reviews

840 Reviews of AutoNation Ford Frisco - Service Center

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April 22, 2022

Things happened in a timely manner except for this survey it’s a pain to be honest More

by Dcloninger123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaremie
Apr 25, 2022 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

April 22, 2022

Excellent service and no unnecessary charges or pressures for the dealer. Overall I would recommend this dealership More

by kearstinmarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Apr 25, 2022 -

AutoNation Ford Frisco responded

Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Ford Frisco and we hope to be of service again in the future.

April 21, 2022

Good communication with the service department. Fixed my truck in a day but had my truck for a week. Had to rent a car for that time but the service on my vehicle was done correct and done the firs More

by mark gibson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint
Apr 24, 2022 -

AutoNation Ford Frisco responded

Hello Mark, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 20, 2022

Jeremy in service did a very good job trying to fix my slow leaking tire More

by gdbear48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy, Mohamm
Apr 23, 2022 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 19, 2022

The two guys I worked with at the service desk did a great job and kept me informed about the status of my vehicle. More

by todd 1
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jeremy, Travis
Apr 23, 2022 -

AutoNation Ford Frisco responded

Hi Todd, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 18, 2022

Service was great. Had a Lyft for me home and back to service department. Quick and easy. More

by luca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Muhammad-Service
Apr 22, 2022 -

AutoNation Ford Frisco responded

Hi Luca, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 17, 2022

I was there at 7 AM and the service department was open On time. The work was completed per request. The service group was friendly and the cost was reasonable More

by Rtcpl2004
Recommend Dealer
Yes
Employees Worked With
I didn’t work with sales. Service only
Apr 21, 2022 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 15, 2022

Best experience I’ve ever had on the service side. There have been other visits that have been horrible More

by clint_reinhardt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rickey Farmer
Apr 19, 2022 -

AutoNation Ford Frisco responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 15, 2022

Excellent service. Been here twice and both times had an excellent experience. It took very little time to do the paperwork and when I picked up the vehicle they immedi More

by Gus A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rickey Farmer
Apr 19, 2022 -

AutoNation Ford Frisco responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 14, 2022

Fabian was very helpful and kept me updated on the truck getting fixed. After dealing with other dealerships that could not fix the problem Autonation was able to find the issue and fix it in a timely mat More

by Matt.Morris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabin Montoya
Apr 16, 2022 -

AutoNation Ford Frisco responded

Hi Matt, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Frisco. Thank you, and have a fantastic day!

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