AutoNation Ford Frisco - Service Center

Service technician was friendly and service was performed in a timely manner. I was advised up front before any work on how long the process could take. in a timely manner. I was advised up front before any work on how long the process could take. More

Very disappointed, scheduled recall work, dropped the car off and at the end of day they said they didn’t have the part. The recall was to replace a bushing, you would have thought they would have checked t off and at the end of day they said they didn’t have the part. The recall was to replace a bushing, you would have thought they would have checked that they had the part before I arrived. A complete waste of time, will never go back for anything…. I never got an I’m sorry or reasonable explanation of how this could happen. This was a Friday, my option was to leave the car till Tuesday. I’m getting it done by another dealer, I would suggest you avoid this dealer…. More

All staff was really friendly and competent. I like the professionality of all the people at Auto Nation ford in Frisco. They never let me down. Thank you! I like the professionality of all the people at Auto Nation ford in Frisco. They never let me down. Thank you! More

Great service and they provide a Lyft for you while your car is being serviced! The team at ANF did an excellent job for me and Ryan was very efficient and listened to what I needed. Thank you ANF! car is being serviced! The team at ANF did an excellent job for me and Ryan was very efficient and listened to what I needed. Thank you ANF! More

Recall inspection completed in one day. However, was earlier quoted a price on another service and when I arrived, was quoted a price 300% higher by an inexperienced service advisor. This w However, was earlier quoted a price on another service and when I arrived, was quoted a price 300% higher by an inexperienced service advisor. This was corrected, though. More

Fabian has always been great to work with even when he is not giving you the best news regarding your vehicle's. not giving you the best news regarding your vehicle's. More

Not a great service experience at all. Advisor was insincere and vague on pricing. Total was double what I was quoted. She also failed to go over anything in sufficient detail. I will not Advisor was insincere and vague on pricing. Total was double what I was quoted. She also failed to go over anything in sufficient detail. I will not go back. More

100% Satisfaction Guaranteed! I've been coming to Auto Nation Ford for all of my service for my 2008 F-150 Lariat for years. The service team is top shelf! Super impressed with th I've been coming to Auto Nation Ford for all of my service for my 2008 F-150 Lariat for years. The service team is top shelf! Super impressed with their work as well as the concerns that they share for the longevity of my truck. Over 200k and still rolling thunder! Thanks for the assistance superstars! Then we have Fabian, (My Service Manager). He goes to great lengths to ensure that all issues as well as upcoming concerns are brought to mt attention so they can be addressed before they become an issue. He always shoots straight with me and does not try to upsale, which is absolutely appreciated. I will continue to to be a customer as long as this team is there. Thanks again! 💯 More

The ford dealer has a most perfect service ever, definitely I will back for care my car my 2014 ford explorer xlt definitely I will back for care my car my 2014 ford explorer xlt More

Plenty waiting area, waiting time within what is promised, no surprise from the visit, reception at the front is friendly a d professional promised, no surprise from the visit, reception at the front is friendly a d professional More