AutoNation Ford Frisco - Service Center
Frisco, TX
848 Reviews of AutoNation Ford Frisco - Service Center
Excellent maintenance service. Maintenance request was completed in less time than promised. My maintenance request was clearly explained by the maintenance specialist on how long Maintenance request was completed in less time than promised. My maintenance request was clearly explained by the maintenance specialist on how long it would take to complete the job. Cashier checked me out quickly and I enjoyed the rest of the day. More
I needed an Oil & Filter change for my Ford F150 and with no appointment, I got it done quickly. Daisy, my service advisor, was extremely helpful, she explained to me all the maintenance needed for my truck no appointment, I got it done quickly. Daisy, my service advisor, was extremely helpful, she explained to me all the maintenance needed for my truck at this time with 87,000 miles on it, and I will definitely come back. She is awesome! I wish we could find more people like her. Thank you Daisy! More
I made an oil change appointment a week ago and yesterday when I brought the car, they made me wait 2 hrs to find out the had not ordered the filter. They told me it would take 30min to get the filter and th when I brought the car, they made me wait 2 hrs to find out the had not ordered the filter. They told me it would take 30min to get the filter and they had me wait another 2 hrs to let me know they ordered the wrong part. They sent me home un lyft and sent for me some hrs later, so I could pick up the car. This disrupted my whole day. The lady at front desk was great and I was not charged, but the process is clearly broken. They need to know what parts they have to order and do so before you get there! And if they make a mistake they should send the car to your house and not make you pick it up. More
Easy scheduling, courteous and friendly phone manner. Excellent customer service, informative of repairs and cost. Ready when promised and easy checkout! Will definitely use again! Excellent customer service, informative of repairs and cost. Ready when promised and easy checkout! Will definitely use again! More
Very happy to say that AutoNation has gone above and beyond on the 2 service appointments I have had for my Maverick. Quicker than promised, updated during service and really friendly. beyond on the 2 service appointments I have had for my Maverick. Quicker than promised, updated during service and really friendly. More