AutoNation Ford Frisco - Service Center

Good service. knowledgeable service advisor. No upsellling. Trustworthy dealership, wii contour service at this dealership knowledgeable service advisor. No upsellling. Trustworthy dealership, wii contour service at this dealership More

I bought my Raptor there and went back for an oil change and to look at another vehicle. What time Has done to this dealership…the Service Department talked to me like I was a subhuman. Definitely never go and to look at another vehicle. What time Has done to this dealership…the Service Department talked to me like I was a subhuman. Definitely never going back. More

Amazing service I really appreciate all the help I got it meant a whole lot. meant a whole lot. More

It was awesome, and the service and approachable even though I don’t have an appointment that day though I don’t have an appointment that day More

Autonation Frisco has exceeded my expectations. I would definitely recommend if you've had issues in the past give them another chance. You will not regret it. I didn't :) I would definitely recommend if you've had issues in the past give them another chance. You will not regret it. I didn't :) More

Once dropping off the vehicle the Jeremy service writer let me know it would a few days before a tech would take a look at vehicle this is after waiting a month for appointment. after 1st week I had to cal let me know it would a few days before a tech would take a look at vehicle this is after waiting a month for appointment. after 1st week I had to call and leave message, 2nd week Jeremy informed me no had been assigned yet. third I called and ask for update. Jeremy told me he check to see if a tech could roll up window so that I could pickup for later drop off. Did not call me back. I called and ask to talk to service manager with no luck. Finally after 3 weeks truck was ready. This has been my worst visit to this dealership, after buying 2 vehicles there and last one. I'll go back to GM products soon. More

The service was helpful. The communication was excellent. I’m happy to return. Maybe I’ll even buy a Ford The communication was excellent. I’m happy to return. Maybe I’ll even buy a Ford More

Ryan, who works in their service department is extremely condescending and has no business working in a client facing role. The service to my vehicle was fine but I have reservations about returning due to condescending and has no business working in a client facing role. The service to my vehicle was fine but I have reservations about returning due to the poor customer service. More

This time around the experience was 100x better than my last visit. My consultant was amazing she explained everything to me and asked if I would like my car wash of i said yes but to no fault of her that last visit. My consultant was amazing she explained everything to me and asked if I would like my car wash of i said yes but to no fault of her that was not done but the paper was highlighted asnif ir was complete. It still was great service More

This was a pleasure and great experience. They exceeded expectations.with the services provided or request and customer service. They exceeded expectations.with the services provided or request and customer service. More