AutoNation Ford Frisco - Service Center

The sales side has insane greedy markups and the service side is incompetent. They will only let you down, and lie to you. side is incompetent. They will only let you down, and lie to you. More

Service Manager Ryan was awesome. Very informative and genuinely showed me all options that were available during "Old Faithful's 200k service. Updated with any preventative measures Very informative and genuinely showed me all options that were available during "Old Faithful's 200k service. Updated with any preventative measures I should be aware of for a vehicle like mine could be expected. Ryan delivered on the point advices to keep "OF" on the road! Thanks More

AutoNation has always been a great place to take my car. In fact, I have dealt with them from the purchase of several of my cars to full servicing. There has never been a surprise when they have come to t In fact, I have dealt with them from the purchase of several of my cars to full servicing. There has never been a surprise when they have come to talk with me. I will continue to use them in all capacities. More

Good dealer took 2 hrs for a oil change though and didn’t fill up wiper flui. didn’t fill up wiper flui. More

Usually a High Five,however this time communication was not as good. We took car in for transmission recall a 10:00 am, were told 2-3 hours on the phone but when we dropped it off it was mentioned it migh not as good. We took car in for transmission recall a 10:00 am, were told 2-3 hours on the phone but when we dropped it off it was mentioned it might be 4 hours to make sure everything was okay, that was fine. We hadn't heard anything at 4 so we called left word and waited for a bit. We drove to the dealer to check on the car as we needed to pick up our grandson in McKinney at 5. we were told it wouldn't be ready until 7. We ended up picking picking up the car the next day. A bit of a surprise as usually the communication is spot on. Called the next day to pick up, said we needed a battery, we said go ahead how long would it take, 45 minutes. This was my fault, I should have asked when they would get to it, I presumed it would actually ready in 45 minutes. Next time, I will be more aware of the timing, just a little problem of clarification mostly on my part. More

Take care of those that take care of your Dealership. They are the front line reason for your success. Kyle and Jeremy are exactly who I am referring too. They genuinely care! They are the front line reason for your success. Kyle and Jeremy are exactly who I am referring too. They genuinely care! More

The Team at AutoNation and my Advisor appears to be very overwhelmed with a number of challenges in order to book, keep a timely schedule and even get some things scheduled. Although you can see the att overwhelmed with a number of challenges in order to book, keep a timely schedule and even get some things scheduled. Although you can see the attempts to remain very professional. More

Excellent service. Very well communicated along the way. Completed as promised. Provided ride to and from. Highly recommend. Very well communicated along the way. Completed as promised. Provided ride to and from. Highly recommend. More

5. If I could give a higher score I would. My service advisor was EXCELLENT! He really took the time to make sure everything on the car needed was heard and noted. Super friendly; informative; and my car advisor was EXCELLENT! He really took the time to make sure everything on the car needed was heard and noted. Super friendly; informative; and my car was completed well before the expected time frame. More

This was the first time I’ve used this dealership for service. Obiora Ezeh was my service advisor and he was great. Very friendly and welcoming. I was able to get my car in and out in the same day eve service. Obiora Ezeh was my service advisor and he was great. Very friendly and welcoming. I was able to get my car in and out in the same day even with a recall. I will be sure to use them again when I need service. More