AutoNation Ford Frisco - Service Center

The recall repair was completed as promised. Due the T the time need, a Lyft was provided and the repair was completed. A great experience. Due the T the time need, a Lyft was provided and the repair was completed. A great experience. More

It was not the first time I was in this situation. I have appointment for my car service. It shouldn't be much car service in front of me since my appointment was 8:30am and I was there on time. Th I have appointment for my car service. It shouldn't be much car service in front of me since my appointment was 8:30am and I was there on time. The service adviser told me that my car should ready to pick up around 2:00pm. However, at 5:00pm I still not heard anything about my service. I called and been told that there still 8 cars in front of me and my car not in the service bench yet. Why I need to wait that long when I had appointment? What is the purpose of apopointment for? Is anyone expected to be serviced when they went to the shop on time with an appointment? It is the same situation that I wanted my car oil change. I went to the shop on time as my morning appointment but been told that I had to put my car in the shop overnight to wait for service since there are a lots of car back up on the line. End up I left without oil change. More

Service advisor friendly answered all questions, explained the work to be done on vehicle got me transportation home explained the work to be done on vehicle got me transportation home More

Daisy is the best! She alway happy NS=[D GOES THE EXTRA MILE FOR YOU. She alway happy NS=[D GOES THE EXTRA MILE FOR YOU. More

Great dealership with people that actually want to help you and make sure you have a great experience. This follows you from the sales, to the service and everyone that you come into contact with. Highly you and make sure you have a great experience. This follows you from the sales, to the service and everyone that you come into contact with. Highly recommend this dealership. More

have always been impressed with them and never any problems with the dealership or workers problems with the dealership or workers More

Excelente atención por parte del personal de atención al público rapidez en mantenimiento del vehículo instalaciones grandes y limpias muy sastifecho público rapidez en mantenimiento del vehículo instalaciones grandes y limpias muy sastifecho More

Kyle Evans was professional, courteous and helpful in every way. Please keep him on your staff. James Paul every way. Please keep him on your staff. James Paul More

Got my car from this dealership and came back to get my oil change. The process for the oil change was as seamless as possible and they even provided me Lyft service to and from the dealership. My advisor oil change. The process for the oil change was as seamless as possible and they even provided me Lyft service to and from the dealership. My advisor was Madelyn and she's awesome! She answered all my questions about my car and helped me apply the November discount to my oil change appointment. More

Friendly staff very welcoming with excellent service. Worked hard to meet my needs by expediting my service work. Worked hard to meet my needs by expediting my service work. More