AutoNation Ford Frisco - Service Center

Had a Focus in for transmission issues. Needed a part that was on backoreder and somehow Kevin managed to wrangle one up.Madelyn kept me updated daily. Good job on something that could have Needed a part that was on backoreder and somehow Kevin managed to wrangle one up.Madelyn kept me updated daily. Good job on something that could have been an issue. Thanks guys...you rock!! More

Unhappy customer 1. My car was there for doing a recall, one and half a day, but Autonation didn’t provide me a loan car. 2. They charged me for some unnecessary thing My car was there for doing a recall, one and half a day, but Autonation didn’t provide me a loan car. 2. They charged me for some unnecessary things like changing wiper blades that I had replaced a month ago. More

Nothing but great things to say about this dealership. My contact Jeannie Conlon took great care of me & several of my friends & family I’ve recommended. My contact Jeannie Conlon took great care of me & several of my friends & family I’ve recommended. More

Look no further for your next vehicle or professional service. I’ve had the pleasure of working with Jeannie Conlon multiple times and each experience has been more than fair and enjoyable. Do not hesita service. I’ve had the pleasure of working with Jeannie Conlon multiple times and each experience has been more than fair and enjoyable. Do not hesitate to ask for her if you are looking to A+++ service. More

This dealership was clean and friendly, especially with my appointment being first thing at 7:30am. my appointment being first thing at 7:30am. More

Automation takes care of their customers before, during and even after the visit. From purchasing a car to servicing and maintaining your car, they are there for you the customer. and even after the visit. From purchasing a car to servicing and maintaining your car, they are there for you the customer. More

Had my truck in for service and they will keep you informed and don’t have to worry about what is going on informed and don’t have to worry about what is going on More

I left my car for a recall. I got it there at 7am. ( i did have a appointment ) after the car being there all day. it had not been looked at because i was told that they were I got it there at 7am. ( i did have a appointment ) after the car being there all day. it had not been looked at because i was told that they were still working on previous day cars. no one answers the phone. the GM did not even return my call. This is not the first time that I have had bad service . I am sorry that they are short handed. If so, stop taking appointments. Never again. ( only if I have a recall ) More

The advisor did not respond to the numerous phone calls in a timely manner. When I called the customer service central number, there was no one to pick up the phone. in a timely manner. When I called the customer service central number, there was no one to pick up the phone. More

Thanks Very Much for your continued Expert Service through the years on my Ford Explorer. through the years on my Ford Explorer. More