AutoNation Ford Frisco - Service Center

We went into service without an appointment to get keys cut and programmed to my daughters car. The service manage was very helpful and set us up with Fabian who took care of us right away. Would recomme cut and programmed to my daughters car. The service manage was very helpful and set us up with Fabian who took care of us right away. Would recommend them to anyone and we will be back for any future repairs. More

Sean V. In the service dept. was helpful, knowledgeable and a great resource in getting my car serviced!! In the service dept. was helpful, knowledgeable and a great resource in getting my car serviced!! More

Went in for a recall got my oil changed and replace windshield wipers. Obi was great. Thanks a lot. windshield wipers. Obi was great. Thanks a lot. More

I had an appointment two weeks out for master cylinder recall on expedition. They kept it half a day and then told me they did not have the part. I was called a week later and told they had the part and t recall on expedition. They kept it half a day and then told me they did not have the part. I was called a week later and told they had the part and to bring it back in. I brought it back in as scheduled and was told again that they did not have the part. After arguing with them, they magically found the part and the repair was finally done. More

Fast and friendly service with very knowledgeable service advisors. Definitely has changed since the last time I was there. advisors. Definitely has changed since the last time I was there. More

My car had a recall and I decided to go to this dealership as a walk-in customer. Even without appointment, the process went smoothly. dealership as a walk-in customer. Even without appointment, the process went smoothly. More

$212 for an oil change and air filter. Ridiculously overpriced. Customer service was pretty good but won’t return for service or purchase of a vehicle. Ridiculously overpriced. Customer service was pretty good but won’t return for service or purchase of a vehicle. More

Everything else was good except for when you try to call the service department, no one answers the phone the service department, no one answers the phone More

Did not have to wait 3,4,5 hours for an oil change. Made an appointment and that actually mattered. I was in and out in an hour and half which was great compared to other dealerships! Made an appointment and that actually mattered. I was in and out in an hour and half which was great compared to other dealerships! More

Service Department was Excellent! Madelyn and Lori kept me informed on the recall done to the 2022 Ford Escape. They also offered a loaner. Madelyn and Lori kept me informed on the recall done to the 2022 Ford Escape. They also offered a loaner. More