Back

AutoNation Ford Frisco - Service Center

Frisco, TX

4.4
839 Reviews

839 Reviews of AutoNation Ford Frisco - Service Center

Sort by
March 08, 2023

My truck was serviced quickly and the courtesy Lyft to and from my office was very convenient and helpful. More

by BC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Obi
Mar 13, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 04, 2023

Same as last time excellent service! Guy was on point and up front with pricing and services. More

by Rass canida2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember his name
Mar 07, 2023 -

AutoNation Ford Frisco responded

Hi Rass, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

March 03, 2023

I was able to get my recall on my truck and my oil changed quickly. I was also able to get a Lyft ride home and pick up afterwards. This was a good experience. More

by Rkreissl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
O iota Exeh
Mar 03, 2023 -

Rkreissl responded

Very happy with the service that was done on my truck.five stars on my survey.

Mar 07, 2023 -

AutoNation Ford Frisco responded

We are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 02, 2023

The dealer took weeks to diagnose the issue, then on top of that made the issue out to be worse than it was. Nearly charging me $18,000. I picked up my truck, still had to pay them for their “inspection” an More

by 247t365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marilyn
Mar 06, 2023 -

AutoNation Ford Frisco responded

Hello, Thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (972) 763-5523. We hope to hear from you.

February 28, 2023

Very easy and enjoyable shopping experience! ! My sales person was great and the finance team was very helpful. Overall everyone was awesome 😎 More

by Christ70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denis
Mar 06, 2023 -

AutoNation Ford Frisco responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 23, 2023

asked for oil and filter change, cabin filter change and tire rotation. Received as asked, couldn't believe total cost of service. when I left there on way home and to another appt.; looked at dash and coul More

by btappuach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
fabian- service rep. was professional in all ways
Feb 28, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (972) 763-5523. We hope to hear from you.

February 23, 2023

My service advisor Obiora was very thorough in explaining the condition of my ford mustang coupe, and what needed to be done at this visit. Kept me updated while vehicle was at dealership. More

by papayaw_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Obiora
Feb 26, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Frisco! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 18, 2023

Great team of service advisors. They completed my truck alignment quickly and returned my vehicle on time. More

by Cortinas78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori
Feb 22, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Frisco! If you need more help, our team is available to talk -- safe travels!

February 18, 2023

Best place to get vehicle serviced. They keep you informed and you don’t have to worry More

by Jwallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabain
Feb 22, 2023 -

AutoNation Ford Frisco responded

Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

February 17, 2023

Fabian did a great job taking care of me. I really appreciate how he moved my vehicle through the service process. More

by Wlhodgesjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian
Feb 20, 2023 -

AutoNation Ford Frisco responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

...
23
...