AutoNation Ford Frisco - Service Center

The service seemed a lot better than the previous times I have been. The vehicle was ready when they told me it would be, whereas in times past it wasn't ready when they said it would be. I get things will have been. The vehicle was ready when they told me it would be, whereas in times past it wasn't ready when they said it would be. I get things will come up, but being in the service industry myself it is always best to under promise and over deliver. They did that the last time. More

Great experience, the new service manager really has the place going in a great direction. Would highly recommend this dealership to my fellow ford owners. place going in a great direction. Would highly recommend this dealership to my fellow ford owners. More

Basic services like oil changes and tire rotations are done quickly . I can wait on the service to be done. Nice waiting area. done quickly . I can wait on the service to be done. Nice waiting area. More

With the horrible experience buying my Ford at another dealer I wasn't ever going to deal with Ford again. Then I get the recall notices and I had to go to Ford for that. I went to AutoNation Ford and w dealer I wasn't ever going to deal with Ford again. Then I get the recall notices and I had to go to Ford for that. I went to AutoNation Ford and was totally surprised at the excellent service I was given. For a dealer "AutoNation" to treat me so good, fix the recalls, wash the car and clean the inside changed my view of Ford dealers. I guess the dealer that lied, cheated and ripped me off shouldn't have formed my opinion that all Ford dealers were liars and cheats. To top off the excellent service I received at AutoNation they provided me a ride home while they fixed my car and picked me up when it was complete. This being a recall fix made this more impressive because there was no charge. Thank You AutoNation for an excellent experience and service. I may even buy my next car from you. More

Brought my car in for a break Job and oil change. Sean was a stellar service advisor. Found some recalls and I had my car back the next day as we had planned. Sean was a stellar service advisor. Found some recalls and I had my car back the next day as we had planned. More

Didn’t have to wait long for my vehicle to be ready. Was informed the entire time Was informed the entire time More

I got immediate assistance when I arrived for my appointment. They did not waste my time (or theirs). They asked for clarification and made recommendations, but did not try explaining everything unl appointment. They did not waste my time (or theirs). They asked for clarification and made recommendations, but did not try explaining everything unless I asked. The service was completed in the time they said it would take and there was no wait when I picked up my car. More

Work was done on time and as promised. Very professional and friendly staff as well. Very professional and friendly staff as well. More

I took my truck into service and the customer service was excellent and they were very professional. excellent and they were very professional. More

Fast friendly service. In and out quickly. Definitely different than my last experience elsewhere. Thanks In and out quickly. Definitely different than my last experience elsewhere. Thanks More