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AutoNation Ford Frisco - Service Center

Frisco, TX

4.5
857 Reviews

857 Reviews of AutoNation Ford Frisco - Service Center

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March 06, 2025

Staff were friendly and welcoming. Everything was smooth and efficient. Excellent carwash too! I would definitely recommend! More

by PJAJ_7869
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moira
Mar 08, 2025 -

AutoNation Ford Frisco responded

Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of AutoNation Ford Frisco and we hope to be of service again in the future.

Mar 10, 2025 -

AutoNation Ford Frisco responded

Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of AutoNation Ford Frisco and we hope to be of service again in the future.

February 26, 2025

I took my 2023 Ford Bronco in for some recalls, and the vehicle not recognizing my key (this was on Thursday, as soon as they opened). I was told the repairs would take 1-2 days. After two days, I finally More

by MaryE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua, Fabian
Mar 02, 2025 -

AutoNation Ford Frisco responded

Hi Marye, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (972) 763-5523 to discuss what we can do to help.

January 25, 2025

Autonation Fore Frisco has been my dealership for 25 years. I purchased a 2000 Mustang in December 1999 and returned in July 2024 to purchase my 2024 Mustang. My primary reason for purchasing my new ve More

by Mustang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorraine Smith
Jan 28, 2025 -

AutoNation Ford Frisco responded

Hello, we're glad you had such a wonderful experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Jan 29, 2025 -

AutoNation Ford Frisco responded

Hello, we're glad you had such a wonderful experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

January 22, 2025

This dealership has been servicing my Mustang's for 25 years. I bought my 2000 Mustang in December 1999 and kept it for 24 years until July 2024 when I returned to this dealership to purchase my 2024 Mus More

by Mustang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorraine Smith
Jan 26, 2025 -

AutoNation Ford Frisco responded

We appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Frisco. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 19, 2025

Excellent service, was in and out in just a few days. They were extremely helpful More

by Dhlinyard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Obi, joshua
Jan 21, 2025 -

AutoNation Ford Frisco responded

Thanks so much for the warm recommendation of the team here at AutoNation Ford Frisco. Don't hesitate to call us if you ever need anything. Be safe on the road!

Jan 21, 2025 -

Dhlinyard responded

Excellent job, in and out

January 11, 2025

Very easy people to work with! My second time and will return there for service. More

by Bigsuearthur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorraine
Jan 16, 2025 -

AutoNation Ford Frisco responded

Hi, we appreciate your positive review about your recent experience with us! Drive safe, and we'll see you on the road.

December 19, 2024

Lorraine of AutoNation Ford in Frisco was very helpful and transparent during the work on my car. Her communication both before my appointment and during the appointment were very much appreciated. She More

by gardnerduke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorraine
Dec 21, 2024 -

AutoNation Ford Frisco responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 17, 2024

We purchased our last two vehicles from AutoNation Ford Frisco and have always had them serviced there without a problem. More

by cmorris401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Canfield
Dec 20, 2024 -

AutoNation Ford Frisco responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 28, 2024

I dropped in unannounced, they squeezed me in for an oil change and then did a front end. Alignment for me as well and I was out of there in about an hour and a half! They even help me get the oil change co More

by Gailknighton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy? Can’t remember his name starter with a J
Nov 29, 2024 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 26, 2024

Obi and joshua who both kind professionals who helped me through a very stressful process of getting some warranty work handled More

by danielcbutler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Obi, Joshua,
Nov 28, 2024 -

AutoNation Ford Frisco responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

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