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AutoNation Ford Frisco - Service Center

Frisco, TX

4.5
842 Reviews

842 Reviews of AutoNation Ford Frisco - Service Center

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April 28, 2023

Prompt, courteous, professional service. This was my first time at the dealership. I was there for 2 recalls. I was surprised at how seamlessly my visit went from my arrival to picking up my More

by Pigeonpost1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun
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May 01, 2023 -

AutoNation Ford Frisco responded

Hello, we are pleased to hear you had such a positive experience with us. Drive safe, and we'll see you on the road.

April 28, 2023

I didn’t have to wait they were they kept me informed. Best dealership around would recommend to everyone. More

by Jwallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian
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May 01, 2023 -

AutoNation Ford Frisco responded

Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Frisco and we hope to be of service again in the future.

April 27, 2023

This dealership has excellent service and a very friendly staff. I was very pleased with the work that was done on my vehicle. More

by o_d_rush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Obiora
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May 01, 2023 -

AutoNation Ford Frisco responded

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 26, 2023

They were very friendly and very helpful for all my needs, did a very good job and I will go back 😊 More

by danielbillings56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember her name
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May 01, 2023 -

AutoNation Ford Frisco responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 25, 2023

Courteous, knowledgeable, Lyft service was a pleasant surprise. Parts were considerably more accessible through Ford network. More

by bmeg357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian, Eddy
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Apr 28, 2023 -

AutoNation Ford Frisco responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 23, 2023

Explorer was in shop for me 6 weeks. A long time. Updates were helpful but problem took to much time. More

by Bill Brewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian
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Apr 27, 2023 -

AutoNation Ford Frisco responded

Hi Bill, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 21, 2023

The staff was warm and friendly! ! Ryan , Jacqueline, Naomi and Fabian were courteous and professional. This team made my experience with AUTONATION stress free!! More

by Sonialbrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, Jacqueline, Naomi and Fabion
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Apr 28, 2023 -

AutoNation Ford Frisco responded

Hi, we appreciate you taking the time to leave us a response. If you need more help, our team is available to talk -- safe travels!

April 20, 2023

Great service, my truck looked so good and clean after the work was completed! Awesome! More

by Thoganjr123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Apr 26, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 20, 2023

Great service from Fabian,very professional and courteous, in promptly and every thing was done in less then an hour More

by Smrjn@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian
Report | Print
Apr 26, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 20, 2023

The staff at the service department were extremely friendly, professional, and very helpful. They truly care about their customers. More

by malarcon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Apr 26, 2023 -

AutoNation Ford Frisco responded

We are pleased to hear you had such a positive experience with us, Malarcon! Drive safe, and we'll see you on the road.

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