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AutoNation Ford Frisco - Service Center

Frisco, TX

4.4
839 Reviews

839 Reviews of AutoNation Ford Frisco - Service Center

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May 05, 2023

Excellent service department. Friendly staff, punctual, accommodating, efficient, above and beyond expected service. Will always return here. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammie McLeod, Marty
May 09, 2023 -

AutoNation Ford Frisco responded

Hi Mary, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 05, 2023

Best service around. After leaving my vehicle never had a doubt it would be fixed More

by Jwallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Obi
May 09, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 04, 2023

Purchased my Ford at this location. Had an ignition housing situation and was able to get the repair completed without an appointment. More

by Marge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Virsack
May 09, 2023 -

AutoNation Ford Frisco responded

Hi Marge, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

May 04, 2023

Had 2 recalls and a TSB done on my 2022 Ford Maverick XLT Hybrid at the Service Department. Sean was very professional and he made the scheduling the service and getting everything I need done easy. The c More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Virsack
May 09, 2023 -

AutoNation Ford Frisco responded

Hi Steve, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Frisco. Please don't hesitate to reach out if there's anything additional we can do for you.

May 01, 2023

Had a problem with missing fluid caps. They took me in even though it was at the end of the day, replaced the caps, checked and topped off all fluids, and cleaned the burned fluid residue More

by bassbone7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
May 05, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you're ever in need of more help, please let us know! Take care!

May 01, 2023

Worked with Gage Reese for the first time today. Will definitely contact him again. He made the appointment easy and stress free. More

by kparker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage
May 05, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 01, 2023

Fantastic experience. I arrived for my service appointment late close to closing. I offered to come back a different time. My service advisor, Gage, would not hear it, He More

by Eesantill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage
May 05, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

April 28, 2023

I didn’t have to wait they were they kept me informed. Best dealership around would recommend to everyone. More

by Jwallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian
May 01, 2023 -

AutoNation Ford Frisco responded

Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Frisco and we hope to be of service again in the future.

April 28, 2023

Prompt, courteous, professional service. This was my first time at the dealership. I was there for 2 recalls. I was surprised at how seamlessly my visit went from my arrival to picking up my More

by Pigeonpost1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun
May 01, 2023 -

AutoNation Ford Frisco responded

Hello, we are pleased to hear you had such a positive experience with us. Drive safe, and we'll see you on the road.

April 27, 2023

This dealership has excellent service and a very friendly staff. I was very pleased with the work that was done on my vehicle. More

by o_d_rush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Obiora
May 01, 2023 -

AutoNation Ford Frisco responded

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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