Back

AutoNation Ford Frisco - Service Center

Frisco, TX

4.5
842 Reviews

842 Reviews of AutoNation Ford Frisco - Service Center

Sort by
May 12, 2023

The best customer service in Dallas, very experienced and very attentive guys, always help with advice, I want to come back here again More

by Annaamerica12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
May 16, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 12, 2023

What an improvement from last year, big difference. Rated 5 Star from physical appearance to to the people to the follow up! More

by davidreny0719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gate
May 16, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 10, 2023

My first couple of visits weren’t so pleasant. The service guy spoke to me as if the questions I would ask were not relevant as if I was a women who didn’t have a clue along with not getting a cal More

by Kenya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave? He was great and the young lady who called to update me was awesome. The young man who completed the final paper work was also great.
May 13, 2023 -

AutoNation Ford Frisco responded

Hi Kenya, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 05, 2023

Best service around. After leaving my vehicle never had a doubt it would be fixed More

by Jwallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Obi
May 09, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 05, 2023

Excellent service department. Friendly staff, punctual, accommodating, efficient, above and beyond expected service. Will always return here. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammie McLeod, Marty
May 09, 2023 -

AutoNation Ford Frisco responded

Hi Mary, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 04, 2023

Purchased my Ford at this location. Had an ignition housing situation and was able to get the repair completed without an appointment. More

by Marge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Virsack
May 09, 2023 -

AutoNation Ford Frisco responded

Hi Marge, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

May 04, 2023

Had 2 recalls and a TSB done on my 2022 Ford Maverick XLT Hybrid at the Service Department. Sean was very professional and he made the scheduling the service and getting everything I need done easy. The c More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Virsack
May 09, 2023 -

AutoNation Ford Frisco responded

Hi Steve, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Frisco. Please don't hesitate to reach out if there's anything additional we can do for you.

May 01, 2023

Had a problem with missing fluid caps. They took me in even though it was at the end of the day, replaced the caps, checked and topped off all fluids, and cleaned the burned fluid residue More

by bassbone7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
May 05, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you're ever in need of more help, please let us know! Take care!

May 01, 2023

Worked with Gage Reese for the first time today. Will definitely contact him again. He made the appointment easy and stress free. More

by kparker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage
May 05, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 01, 2023

Fantastic experience. I arrived for my service appointment late close to closing. I offered to come back a different time. My service advisor, Gage, would not hear it, He More

by Eesantill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage
May 05, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

...
18
...