AutoNation Ford Frisco - Service Center

Absolute crooks, bait and switch with their extended coverages. 9hrs for an oil change and 10hrs+ for a flat repair. Promised loaner vehicle availability during sale but in reality they only offer a Lyf coverages. 9hrs for an oil change and 10hrs+ for a flat repair. Promised loaner vehicle availability during sale but in reality they only offer a Lyft ride within 10 miles. Unfortunately I live outside 10 miles so I was stranded. And don't bother calling the service department because they don't answer the phone. More

I didn’t have to wait long for my truck to be ready and I was stress free was stress free More

Great service, the wait is long but love the wash that goes with it, perfect! goes with it, perfect! More

The service was great, employee was really good. The service was fast and easy, but the cost was too high, can get the work cheepier other places The service was fast and easy, but the cost was too high, can get the work cheepier other places More

Very helpful and understandable. I was able to get the assistant I needed to fix my car. They was quick and managed things with care. I was able to get the assistant I needed to fix my car. They was quick and managed things with care. More

Great service department Jamie Little is an amazing service advisor . It was my first time taking my car for service and he put me at ease. He even showed a featured I didn’t know about. I would highly service advisor . It was my first time taking my car for service and he put me at ease. He even showed a featured I didn’t know about. I would highly recommend Auto Nation Ford! They will take care of you! More

My display on 2018 Ford Explorer was acting up intermittently. I had an extended warranty so decided I would be better off with dealer diagnosis. Good choice. Shaun interfaced with insurance co an intermittently. I had an extended warranty so decided I would be better off with dealer diagnosis. Good choice. Shaun interfaced with insurance co and gained approval to replace. Done in half a day. This is second time I had service at AutoNation Ford, both were 5 star. Shuttle service was also a plus. More

Good service done in a timely manner. Sean, the service advisor, is greet and helpful. Sean, the service advisor, is greet and helpful. More

Gage Reece was fantastic and one of the best service advisors I have had, he was prompt, communicated status frequently and was very friendly. I stayed and worked while my car was in service and he had advisors I have had, he was prompt, communicated status frequently and was very friendly. I stayed and worked while my car was in service and he had me in and out in less than the estimated time. More