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AutoNation Ford Frisco - Service Center

Frisco, TX

4.4
839 Reviews

839 Reviews of AutoNation Ford Frisco - Service Center

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June 01, 2023

The service was great, employee was really good. The service was fast and easy, but the cost was too high, can get the work cheepier other places More

by gh2349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Little
Jun 05, 2023 -

AutoNation Ford Frisco responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 29, 2023

Great service department Jamie Little is an amazing service advisor . It was my first time taking my car for service and he put me at ease. He even showed a featured I didn’t know about. I would highly More

by narcisag58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Little
Jun 01, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 29, 2023

The service writer, Shawn, was courteous and efficient. The recall work was done on time me and the courtesy check was completed as explained. More

by jtresenriter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
May 29, 2023

Very helpful and understandable. I was able to get the assistant I needed to fix my car. They was quick and managed things with care. More

by Kelleynik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage
Jun 01, 2023 -

AutoNation Ford Frisco responded

HI, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 27, 2023

My display on 2018 Ford Explorer was acting up intermittently. I had an extended warranty so decided I would be better off with dealer diagnosis. Good choice. Shaun interfaced with insurance co an More

by Papadaddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun
May 31, 2023 -

AutoNation Ford Frisco responded

Thank you for taking the time to share your feedback with us. Thank you again for being one of our valued guests and we look forward to your next visit!

May 18, 2023

Good service done in a timely manner. Sean, the service advisor, is greet and helpful. More

by Ruxandra B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
May 23, 2023 -

AutoNation Ford Frisco responded

Hi Ruxandra, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 13, 2023

Gage Reece was fantastic and one of the best service advisors I have had, he was prompt, communicated status frequently and was very friendly. I stayed and worked while my car was in service and he had More

by Erinlynlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage Reece
May 17, 2023 -

AutoNation Ford Frisco responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Frisco. If you ever need help, just give us a call. Happy motoring!

May 12, 2023

The best customer service in Dallas, very experienced and very attentive guys, always help with advice, I want to come back here again More

by Annaamerica12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
May 16, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 12, 2023

What an improvement from last year, big difference. Rated 5 Star from physical appearance to to the people to the follow up! More

by davidreny0719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gate
May 16, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 10, 2023

My first couple of visits weren’t so pleasant. The service guy spoke to me as if the questions I would ask were not relevant as if I was a women who didn’t have a clue along with not getting a cal More

by Kenya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave? He was great and the young lady who called to update me was awesome. The young man who completed the final paper work was also great.
May 13, 2023 -

AutoNation Ford Frisco responded

Hi Kenya, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

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