AutoNation Ford Frisco - Service Center

This latest service visit was 1000% better than last visits. The staff greeted you AT the car and was friendly and helpful instead of inconvenienced by your presence. The desks and reps were organized visits. The staff greeted you AT the car and was friendly and helpful instead of inconvenienced by your presence. The desks and reps were organized and prepared; the runners to move cars kept the drop off clear and worked quickly to make sure you didn't wait at pickup either. The repair bay was clean and organized when you looked in and it showed in it's effectiveness as basic services took hours when previously it took DAYS (yes, DAYS.... for an OIL CHANGE/fluid check). I'm glad of the improvements made and look forward to future encounters before I give them the full 5 stars again. More

Felt like it was an inconvenience to bring car in for a prepaid oil change. prepaid oil change. More

Great service and great people! Will recommend to my friends and family. Parts department was also great! Thanks. Will recommend to my friends and family. Parts department was also great! Thanks. More

I own an appliance repair company. My 2014 Ford Transit Connect van broke down and had to be towed due to a bad coupling on the transmission shifter. . Obie was my service advised. My 2014 Ford Transit Connect van broke down and had to be towed due to a bad coupling on the transmission shifter. . Obie was my service advised. He took ownership of the repair process and made sure that my service van was repaired the same day. If all of your employees perform their jobs like Obie does, your dealership would be the best in the nation. He did an amazing job More

Best place around. No hassle pricing. Best prices in the city. Come see them at Autonation ford frisco No hassle pricing. Best prices in the city. Come see them at Autonation ford frisco More

Service dept. Was wonderful. From my phone call , scheduling, obtaining rides for me to/from home a breeze. Service completed in timely manner. Questions courteous Was wonderful. From my phone call , scheduling, obtaining rides for me to/from home a breeze. Service completed in timely manner. Questions courteously answered and plans fir possible return if needed in place. Wonderful team. More

The service staff was extremely helpful. and took a lot of time to explain the process. and took a lot of time to explain the process. More

Got all services done in one day. Was informed the entire time and was told as soon as vehicle was done Was informed the entire time and was told as soon as vehicle was done More

I took My car in for a recall. Everyone was welcoming and offered to assist. The work was completed in a professional and efficient manner. I will certainly return the next time my Everyone was welcoming and offered to assist. The work was completed in a professional and efficient manner. I will certainly return the next time my car needs repairs. More

Absolute crooks, bait and switch with their extended coverages. 9hrs for an oil change and 10hrs+ for a flat repair. Promised loaner vehicle availability during sale but in reality they only offer a Lyf coverages. 9hrs for an oil change and 10hrs+ for a flat repair. Promised loaner vehicle availability during sale but in reality they only offer a Lyft ride within 10 miles. Unfortunately I live outside 10 miles so I was stranded. And don't bother calling the service department because they don't answer the phone. More