AutoNation Ford Frisco - Service Center

Auto Nation service dept provides excellent customer service by keeping the customer updated on the progress your vehicle service by keeping the customer updated on the progress your vehicle More

Fabian was very good at his job. Knowledgeable, friendly and I would recommend him to anyone who brings their car in for service at the Frisco Auto Nation Ford dealership. Knowledgeable, friendly and I would recommend him to anyone who brings their car in for service at the Frisco Auto Nation Ford dealership. More

Have been very pleased with the whole buying experience. From the intial sale and processing of the purchase to getting services completed everything with Autonation has been pleasant. From the intial sale and processing of the purchase to getting services completed everything with Autonation has been pleasant. More

Sean was great to work with. Told me he would put his best tech on it and got it done on the day he said it would be ready. Told me he would put his best tech on it and got it done on the day he said it would be ready. More

Was in for oil chance service and recall. Associates were very friendly and accurate on service products Associates were very friendly and accurate on service products More

Had a great purchase experience and paid extra for the routine service. After spending over 2 1/2 hours waiting for an oil change, with no communication as to why it was taking so long (the wrong filter w routine service. After spending over 2 1/2 hours waiting for an oil change, with no communication as to why it was taking so long (the wrong filter was ordered, even after calling 3 days in advance to make sure they knew to order it), I would’ve opted out of the service plan and used some one much closer. More

Enjoyed service at this dealer. They were very responsive and helpful. Fabian was extremely courteous willing to go above and beyond. They were very responsive and helpful. Fabian was extremely courteous willing to go above and beyond. More

Vehicle towed in on June 29. Scheduled to repair on July 6. No work done on as of July 11. "New service advisor" (Obiora Ezeh) took over on the 11th and had repairs completed in Scheduled to repair on July 6. No work done on as of July 11. "New service advisor" (Obiora Ezeh) took over on the 11th and had repairs completed in two days. Transformed the experience from "don't care" to "excellent customer focus". Excellent mid-correction of the service experience. More

Overall service are great. Except Technician forgot to reset the oil life and replace the sticker on the windshield after oil change this time. Except Technician forgot to reset the oil life and replace the sticker on the windshield after oil change this time. More

Personable and timely service. They serviced my truck quicker than they promised.. Will use them again. They serviced my truck quicker than they promised.. Will use them again. More