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AutoNation Ford Frisco - Service Center

Frisco, TX

4.5
853 Reviews

853 Reviews of AutoNation Ford Frisco - Service Center

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October 13, 2023

It was my first time here, and it was convenient, easy, quick and they were very friendly! More

by Spotts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Oct 15, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 10, 2023

Daniel took care of all my service needs he helped me choose the correct maintenance requirements for my car More

by Ronald Regalado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Oct 12, 2023 -

AutoNation Ford Frisco responded

Hi Ronald, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Frisco. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 09, 2023

Fabian has a gretat attitude and had my service completed and Truck back to me within 1-1/2 hours. Excellent job from service team. More

by patcoker316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian
Oct 12, 2023 -

AutoNation Ford Frisco responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 07, 2023

I showed up for an oil change without an appointment. They were very nice and friendly and took my car in for service. They paid for an Uber for me to get to my work. I was told I would get updates by More

by fierro99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorraine
Oct 10, 2023 -

AutoNation Ford Frisco responded

Hello, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Ford Frisco and we hope to be of service again in the future.

October 03, 2023

Excellent Communication and follow through. Gage is an excellent associate. The service department works hard to earn your business. More

by quitaque17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage
Oct 05, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Frisco! If you ever need help, just give us a call. Happy motoring!

October 02, 2023

We worked with Sean to make us a new key and had a great experience with him. More

by joannamorris8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Oct 05, 2023 -

AutoNation Ford Frisco responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 02, 2023

First, I wish all dealerships luck hiring more technicians so car dealership services could get back to pre-Covid times. 3 hour waits for an oil change is terrible. No loan cars for these services More

by buzzsaw1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage
Oct 05, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 02, 2023

Gage Reece was my service advisor. He was very helpful and stayed in contact with me with updating the status of the repair. I haven't had need for a car repair lately, but it took a l More

by joe.beeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage Reece
Oct 02, 2023 -

joe.beeman responded

This is a copy of my review.

Oct 05, 2023 -

AutoNation Ford Frisco responded

Hi Joe, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 30, 2023

It was such an easy and stress free experience! ! Everyone was so nice! They even delivered my car back to me! More

by Lauren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 02, 2023 -

AutoNation Ford Frisco responded

Hi Lauren, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

September 29, 2023

team bent over backward to try to replace. stripped lug nut remover.to avoid towing. More

by Cookj5675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian
Oct 02, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

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