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AutoNation Ford Frisco - Service Center

Frisco, TX

4.5
841 Reviews

841 Reviews of AutoNation Ford Frisco - Service Center

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September 19, 2023

It started out rough, but thanks to my Service advisor gage, my problem was fixed fast and efficiently. They told me it would take 1-2 weeks to even look at my truck, but gage got me in and out of the de More

by Jylooper2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage
Sep 22, 2023 -

AutoNation Ford Frisco responded

Hi, We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

September 16, 2023

Quick, responsive service. Naomi was fantastic, but the valet service differentiated you. Excellent work! Wish you had a body shop, too. More

by Hongeog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean virsack, Naomi, Fabian
Sep 19, 2023 -

AutoNation Ford Frisco responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

September 15, 2023

This place in Frisco Texas was in sure the best place in have ever been in the years More

by Rick Cunningham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 19, 2023 -

AutoNation Ford Frisco responded

Hi Rick, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 10, 2023

My service job was above and beyond by Sean. Ride home, car delivered to my home, cleaned. More

by RichB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SeanVirsack
Sep 12, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 09, 2023

Very professional and honest! They took great care of me and my car, they provided me with a complimentary car wash, which saved me money as I was planning on get a car wash same More

by Fearless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Obiora Ezeh
Sep 14, 2023 -

AutoNation Ford Frisco responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value, we hope you'll consider us again in the future!

September 05, 2023

Good trun around time and received me promptly for my appointment. No issues with the service. More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorraine Smith
Sep 09, 2023 -

AutoNation Ford Frisco responded

Hi Mike, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 05, 2023

A long time customer with this dealership, this is one of the very best service advisors I have work with over the years. More

by mburchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Obiora (Obi)
Sep 09, 2023 -

AutoNation Ford Frisco responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 04, 2023

My service advisor, Fabian, provided excellent customer service. As soon as I arrived he informed me that he would request a Lyft ride for me to get home since it would take about 2 - 3 hrs for the servic More

by GT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian
Sep 07, 2023 -

AutoNation Ford Frisco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 30, 2023

Excellent service and timely response for the work needed. The team supported and helped me resolve the issue on my vehicle. More

by Riz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammie
Sep 05, 2023 -

AutoNation Ford Frisco responded

Hello Riz, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 29, 2023

The service team puts the customer first. They follow up on the progress of the service and their free car wash and delivery service is top noch More

by fitzgerald_4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika
Sep 03, 2023 -

AutoNation Ford Frisco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are pleased to hear you had such a positive experience with us, we're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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