AutoNation Ford Frisco

Excellent dealer ship great deals and great people honestly would come back to this dealership for my next car honestly would come back to this dealership for my next car More

I clearly stated the reason for my service visit. The service representative tried to pressure me into additional service that I was not ready to perform on my vehicle. When I declined that service The service representative tried to pressure me into additional service that I was not ready to perform on my vehicle. When I declined that service, the service representative was rude. Even though I purchased this vehicle from AutoNation, I will no longer take my vehicle there for service due to the way I was treated. In addition, I will not be purchasing any future vehicles from this dealership. We as consumers have options, there is no reason to give money to any business that is not respectful of my wishes and / or treats me with disrespect. More

F250 was in the service department under warranty for a repair. They had it for 2 weeks. Never called me once, After two weeks they said it was ready we picked it up and it still has the same problem. repair. They had it for 2 weeks. Never called me once, After two weeks they said it was ready we picked it up and it still has the same problem. More

Elmer the service advisor was very helpful. AutoNation as a whole is a very good dealership to deal with. AutoNation as a whole is a very good dealership to deal with. More

Great dealer, I bought my car 2 months ago, on the evening of March 31, 2021. The sales person I actually met was very kind and diligent to be helpful. thank you evening of March 31, 2021. The sales person I actually met was very kind and diligent to be helpful. thank you More

I do not understand why I need to fill this part out. It would be easier if not reqiured It would be easier if not reqiured More

Elmer was great, called me in less time he said it would take to be ready, Yay! They also used lyft to get me to & from work very convenient. I was happy & pleased with my service today! THANKS AUTONATI take to be ready, Yay! They also used lyft to get me to & from work very convenient. I was happy & pleased with my service today! THANKS AUTONATION FORD!!! More

Folks, do your research before visiting a dealer. Ask for straightforward pricing on your purchase, and upfront offers on your trade. Do your research on the market for your trade ahead of time. If y Ask for straightforward pricing on your purchase, and upfront offers on your trade. Do your research on the market for your trade ahead of time. If you don't like the numbers, say no a renegotiate. If you don't want the add-ons they put on the invoice, say no. I'm giving 5 stars because I got the exact numbers I wanted on the deals, but I'm a little annoyed I had to leave and return after they lowballed my trade, then called back to say they'd give me what I wanted after all. My time is worth something too... Got to finance and again there were add ons that I didn't catch the first time. Luckily, I got in touch with Payton Ramos and reviewed the numbers and he worked immediately and got them taken care of for me. I appreciate the help on that front. I hope this is the last vehicle I purchase, because I am very weary of the whole dealership model at this point, not singling out AutoNation specifically, but it can be quite tiresome to purchase a vehicle with the back-and-forths that are totally unnecessary. More

Not very good about communicating. I have to be calling to find out when I will get my car, told “I’ll find out and get back to you” and they don’t. I have to keep calling to get updat I have to be calling to find out when I will get my car, told “I’ll find out and get back to you” and they don’t. I have to keep calling to get updated. I understand they are busy, but a quick text would be nice on update. Also, they took a very long time to get paperwork done, but on the positive note, they did deliver my car as promised. More

Great service not pushy detailed information and great response time. He was patient and accommodating. response time. He was patient and accommodating. More