AutoNation Ford Frisco

Start to finish, this was a great experience! My sales person Alexander Denney is so knowledgeable, NOT salesy (can I get a hallelujah?!) and an overall super nice guy to work with. You can tell My sales person Alexander Denney is so knowledgeable, NOT salesy (can I get a hallelujah?!) and an overall super nice guy to work with. You can tell he loves what he does and it’s so nice! He was very helpful through my Bronco ordering process, keeping me updated and answering any of my questions along the way. I truly appreciate his efforts! I also financed through AutoNation and AJ, our cool finance guy was great! He took the time to explain all.the.things. and really personable and fun! I will not hesitate to come back to AutoNation Frisco for any future vehicle needs and I certainly will be more than happy to recommend them to friends in the future. Thanks for all y’all did for us, guys! More

Great deal and great service! We had a difficult situation but managers helped us ! Highly recommended We had a difficult situation but managers helped us ! Highly recommended More

The people are courteous but you schedule an appointment and still have to wait 5 days for them to hook it up to diagnostics. The wait from start to finish is too long. They don’t have loaners so I was left and still have to wait 5 days for them to hook it up to diagnostics. The wait from start to finish is too long. They don’t have loaners so I was left with no vehicle for 9 days. I feel like they should be able to come up with a way to diagnose the car on the appointment date. Then they could let me take my car home and come back when they get the parts and have time to do the work. More

Well rounded and friendly staff! They all made this process easy and enjoyable! 5 stars for ford Frisco!! They all made this process easy and enjoyable! 5 stars for ford Frisco!! More

From the minute I reached out to the dealership everything was easy-going. There was never a point where I felt pressured to do anything I did not want to do. We all know that feeling when you go t everything was easy-going. There was never a point where I felt pressured to do anything I did not want to do. We all know that feeling when you go to any kind of car dealership. You walk in and it seems like everybody’s trying to sell you something! Both Jeannie and Angel, were amazing! Both were so helpful and they made sure we got into it what were we’re looking for. From start to finish even after the finish AutoNation Ford in Frisco has been amazing!! Very pleased with them, and the next time I need a car I’ll definitely come back! More

Rickey took care of my oil change and completed my F150 service needs that were needed service needs that were needed More

Always in and out and on with life when I have service at this dealership. this dealership. More

Excellent service, this is our third car at AutoNation Ford Frisco, and will continue coming back due to their great service and how fast they were able to find a car with everything our family was lookin Ford Frisco, and will continue coming back due to their great service and how fast they were able to find a car with everything our family was looking for. More

(Well my adviser never answered the phone and never called me back.) Left truck on Monday for a recall (he didn't know about the recall and he's a FORD ADVISOR) so I call Wednesday( I had to talk to a called me back.) Left truck on Monday for a recall (he didn't know about the recall and he's a FORD ADVISOR) so I call Wednesday( I had to talk to a different advisor) said call back Friday. So I call and he's like we looked the truck and your covered by the cps program and that they were waiting for me to give the ok since Thursday and I asked for my advisor they said he was out I called him directly and left an email still nothing from him luckily the Ford advisor named Kyle let me know that that he was going to let them know to work on the truck and also recommend sparks plug change so I did it them. So I call again asking for clenton and nothing but Kyle was there and he said that the truck was ready and that my advisor should have reached out to me on Monday it's now (Wednesday) the it was ready so Kyle gets clenton and he doesn't know what other work was done on the truck so all n all my advisor was no help by Kyle was More

Efficient and cost competitive. Large waiting area. Free water and coffee. Have relied on this dealership since it was Bankston Ford when Frisco was a 1 stoplight town. Large waiting area. Free water and coffee. Have relied on this dealership since it was Bankston Ford when Frisco was a 1 stoplight town. More