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AutoNation Ford Frisco

Frisco, TX

4.5
1,398 Reviews
AutoNation Ford Frisco is your local source for all new and used Ford models in the north Dallas area. Located in south Frisco, our showroom can be found at the northwest corner of Sam Rayburn and the Dallas North tollways. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Frisco to learn more.
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6850 State Hwy 121

Frisco, TX

75034

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Showing 1,398 reviews

June 04, 2024

My salesman Scott was friendly , helpful and very professional. I would recommend Frisco AutoNation Ford to anyone wanting to be treated fairly More

by aggieraff
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott and Zack
Jun 06, 2024 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Frisco and we hope to be of service again in the future.

June 03, 2024

Anna was great , coffee was good too. After 2 other non ford dealers that were horrible. Y’all were a breath of fresh air More

by Spdrcr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anna
Jun 07, 2024 -

AutoNation Ford Frisco responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Frisco. If you ever need help, just give us a call. Happy motoring!

June 03, 2024

Great Service! Provided timely communication and follow-up! They would text me to let me know that status of my truck and had it washed and ready for me when it was More

by Janesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage
Jun 07, 2024 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you.

May 31, 2024

Friendly and professional staff. Gave accurate info on the timeline for service, kept in communication like they said they would and even delivered the truck to my home. Would defini More

by charlesp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl
May 31, 2024 -

AutoNation Ford Frisco responded

Hello, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

May 31, 2024

Business comes before customer. They make you feel like they are doing you a favor. You need to follow up about your own vehicle repairs. You have to call repeatedly to see if your More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gage service advisor, Fabian from service, Naomi from service
May 31, 2024 -

AutoNation Ford Frisco responded

Hello Eric, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (972) 763-5523 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

May 27, 2024

I still don’t have my spare key. After telling yall over the phone I didn’t like the deal presented, yall responded by saying you would take care of it. When I arrived back at the de More

by bmc553
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don’t remember name
May 28, 2024 -

AutoNation Ford Frisco responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (972) 763-5523 to discuss what we can do to help.

May 24, 2024

Jerome made my experience of purchasing my new car so seamless. He made sure we were well taken care of and I was totally happy leaving the dealership. I would highly recommend Jerome and this dealership More

by Meganriddle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerome Collins
May 27, 2024 -

AutoNation Ford Frisco responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Frisco! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 22, 2024

My Tahoe needed so much maintenance that you all claim to have performed before the purchase. I've only had the SUV for 90 days this Friday. Possibly your Ford technicians do not need to work on Chevrolets. More

by Vanessa Martel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael
May 24, 2024 -

AutoNation Ford Frisco responded

Hi Vanessa, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (972) 763-5523. We'd appreciate the chance to make your experience a positive one.

May 22, 2024

Jamie my service writer was excellent! The rest of the experience was terrible. 1)No loan car for service / warranty work. 2)Did not fix a warranty because they could not get my More

by chipmello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie
May 23, 2024 -

AutoNation Ford Frisco responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (972) 763-5523 to discuss what we can do to help.

May 21, 2024

Michael did a great job helping me with the new Ford Maverick. Thank you Michael More

by steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Krantz
May 24, 2024 -

AutoNation Ford Frisco responded

We are pleased to hear you had such a positive experience with us, Steve! If you ever need help, just give us a call. Happy motoring!

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