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AutoNation Ford Frisco

Frisco, TX

Overview
Reviews
Vehicles
4.4
1,398 Reviews
AutoNation Ford Frisco is your local source for all new and used Ford models in the north Dallas area. Located in south Frisco, our showroom can be found at the northwest corner of Sam Rayburn and the Dallas North tollways. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Frisco to learn more.
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6850 State Hwy 121

Frisco, TX

75034

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Showing 1,398 reviews

June 20, 2024

Need to improve on communication between groups vehicles should be looked over closer for issues More

by Boone828
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marie
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Jun 21, 2024 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (972) 763-5523 to discuss what we can do to help.

June 19, 2024

My last review was removed. I'll keep it short. Rude employees, poor work and they don't stand by their work. More

by Air Force lady
Workmanship
Recommend Dealer
No
Employees Worked With
Shawn/Sean
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Jun 20, 2024 -

AutoNation Ford Frisco responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (972) 763-5523 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

June 19, 2024

Always nice professional and courteous, always great work on my vehicles thank you very much. More

by KingCoopa.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage reece
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Jun 21, 2024 -

AutoNation Ford Frisco responded

We are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

June 17, 2024

I’ve been buying and servicing my vehicles at Autonation Ford Frisco for decades now, and I plan to continue that trend. The sales staff is attentive, the service team extraordinary, and the leadership is t More

by mburchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Obi, Moira
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Jun 18, 2024 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 17, 2024

Happy with our choice and the professionalism of the staff. We will consider this dealership in the future. More

by yolanda.godwin1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinny and Riyaz
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Jun 19, 2024 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 16, 2024

My car was taken in & I was provided a Lfyt ride home in a timely manner More

by Nikki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian
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Jun 19, 2024 -

AutoNation Ford Frisco responded

We appreciate you taking the time to leave us a response, Nikki! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 14, 2024

Very dishonest dealer. Bought a F150 and was told it was new after all the paperwork was done and I had paid for it, at delivery found out it was a service loaner and it ev More

by tonyjowers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Vincent, and GM John Bosco
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Jun 15, 2024 -

AutoNation Ford Frisco responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (972) 763-5523. We hope to hear from you.

June 12, 2024

Unhappy that the dealership did not honor my $15% off coupon for my tire change on my 2022 Ford Escape SEL PHEV. Jamie of Service Department ran into a roadblock with Service Manager that cost me $75 bu More

by Lfantoli8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie
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Jun 13, 2024 -

AutoNation Ford Frisco responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please call our General Manager at (972) 763-5523 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

June 10, 2024

The service staff is very friendly and helpful. They explained everything in detail, provided coffee and a donut, gave me a ride home and delivered my truck when it was done. They provided continuo More

by Txrnr2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loraine (Lori). She’s awesome.
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Jun 13, 2024 -

AutoNation Ford Frisco responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 10, 2024

Lorraine Smith did an outstanding job keeping me informed about my truck. I waited for my truck at the dealership. Everything was very easy. Lorraine went above and beyond with customer service. Thank yo More

by burkj2003
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorraine Smith
Report | Print
Jun 13, 2024 -

AutoNation Ford Frisco responded

Hi, your comments keep us motivated and working hard for all our guests! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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