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AutoNation Ford Frisco

Frisco, TX

Overview
Reviews
Vehicles
4.5
1,400 Reviews
AutoNation Ford Frisco is your local source for all new and used Ford models in the north Dallas area. Located in south Frisco, our showroom can be found at the northwest corner of Sam Rayburn and the Dallas North tollways. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Frisco to learn more.
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6850 State Hwy 121

Frisco, TX

75034

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Showing 1,400 reviews

February 11, 2023

Sean V. In the service dept. was helpful, knowledgeable and a great resource in getting my car serviced!! More

by Gsmith77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean V
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Feb 13, 2023 -

AutoNation Ford Frisco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 11, 2023

Went in for a recall got my oil changed and replace windshield wipers. Obi was great. Thanks a lot. More

by Ron Sexton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Obi
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Feb 13, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

February 09, 2023

I had an appointment two weeks out for master cylinder recall on expedition. They kept it half a day and then told me they did not have the part. I was called a week later and told they had the part and t More

by Rpowers25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Advisor
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Feb 12, 2023 -

AutoNation Ford Frisco responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Frisco take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (972) 763-5523. We hope to hear from you.

February 07, 2023

Fast and friendly service with very knowledgeable service advisors. Definitely has changed since the last time I was there. More

by erwaters601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammie and Fabian
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Feb 10, 2023 -

AutoNation Ford Frisco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 07, 2023

My car had a recall and I decided to go to this dealership as a walk-in customer. Even without appointment, the process went smoothly. More

by Frisco Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madelyn Suarez
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Feb 10, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

February 02, 2023

$212 for an oil change and air filter. Ridiculously overpriced. Customer service was pretty good but won’t return for service or purchase of a vehicle. More

by Huntsooner1429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember her name
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Feb 06, 2023 -

AutoNation Ford Frisco responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Frisco. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (972) 763-5523. We hope to hear from you.

Feb 06, 2023 -

Huntsooner1429 responded

The GM did contact me before I sent this review and was supposed to get back with me after the conversation in regards to "what he could do". I guess nothing as he never responded. He has my number and email.

January 31, 2023

Great experience. Kept me updated on delivery. I would definitely buy a car from them again. More

by dalewilt
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Alter, Max Hzad
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Feb 05, 2023 -

AutoNation Ford Frisco responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 31, 2023

I took my truck F250 Saturday to Autonation for the oil change and inspection was quick thank you Autonation More

by efren.morales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Virsack
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Feb 03, 2023 -

AutoNation Ford Frisco responded

Hi Efren, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

January 30, 2023

Everything else was good except for when you try to call the service department, no one answers the phone More

by Lonestarautomart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember her name
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Feb 01, 2023 -

AutoNation Ford Frisco responded

Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

January 30, 2023

Did not have to wait 3,4,5 hours for an oil change. Made an appointment and that actually mattered. I was in and out in an hour and half which was great compared to other dealerships! More

by Toppedisano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori smith
Report | Print
Feb 01, 2023 -

AutoNation Ford Frisco responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

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