AutoNation Ford Frisco

Expectations were exceeded. Fabian said it would take up to 2 weeks work on my car and it was only 4 days. Very pleased Fabian said it would take up to 2 weeks work on my car and it was only 4 days. Very pleased More

They fixed completely some of major service problems in my car to my satisfaction. Fabian and Madelyn are wonderful service advisors here whom we can fully rely upon. my car to my satisfaction. Fabian and Madelyn are wonderful service advisors here whom we can fully rely upon. More

Laurie in customer service made our experience great. She was professional, patient throughout our appointment. She was professional, patient throughout our appointment. More

My second time going there for service. and had another pleasant experience. The staff were friendly and knowledgeable which is a rare combination these days. and had another pleasant experience. The staff were friendly and knowledgeable which is a rare combination these days. More

Good experience. Car fixed as expected. Great communication. Thank you Sean and Communication expert at Ford AutoNation Car fixed as expected. Great communication. Thank you Sean and Communication expert at Ford AutoNation More

Great customer service! Very helpful and easy to work with. We were very pleased with our experience that day! Very helpful and easy to work with. We were very pleased with our experience that day! More

I had a recent Recall issue that was not initially repaired by AutoNation Ford Frisco, but by another Ford dealership. I was working with a Service Rep by the name of Lori. In my 25+ years of dealing repaired by AutoNation Ford Frisco, but by another Ford dealership. I was working with a Service Rep by the name of Lori. In my 25+ years of dealing with a service desk at a dealership, I have never experienced this level of amazing service that Lori provided. Lori took ownership of the immediate problem from another dealership and got my fleet vehicle repaired and back in service. This was not an ordinary issue the could be fixed and we just move forward. This required getting Ford Warranty, Servive Managers, Parts Department and the Repair Manager to get resolved. Lori never went a day without keeping me informed of my vehicle status. The end result was a knowledgable staff member that was completely dedicated to seeing a happy customer got my vehicle repaired in a timely manner and AutoNation Ford Frisco will have a return customer not reluctant to bring their fleet vehicvles in for repairs. A++ service from Lori and her team. A big "Thanks" to Kevin in parts as well. Kevin played a big role in assisting the process and I am grateful for the help. If you want it done right, askk for Lori at the AutoNation Ford Frisco service desk. Thanks More

Good morning thanks for all your good work and your work done on my Ford Escape done on my Ford Escape More

Very nice employees and the best service manager. Everyone in the service department went out of their way to see if I needed anything and I really appreciated It. Everyone in the service department went out of their way to see if I needed anything and I really appreciated It. More

Not going to buy any preowned car from this dealership again, they sold me car without Audio System i don't know how they certified their cars without audio system my time wasted and i returned the car th again, they sold me car without Audio System i don't know how they certified their cars without audio system my time wasted and i returned the car the good thing is AutoNation has 5days return policy More