AutoNation Ford Frisco

Jeremy and the service team took great care of me and my truck. Fabian ensured that I was taken care of on the loaner and getting me pushed into service without delay. Top marks for all involved. Thank Y'al truck. Fabian ensured that I was taken care of on the loaner and getting me pushed into service without delay. Top marks for all involved. Thank Y'all for showing me that I matter as a customer and as a person. More

Good customer service. Good attitudes. Good friendliness. Good all around. Good good good good goood Good attitudes. Good friendliness. Good all around. Good good good good goood More

Service advisor Obiora very helpful and professional. Gave regular updates while vehicle was in the dealership Gave regular updates while vehicle was in the dealership More

This dealership was able to get me a really good deal I don’t know how they were able to get me such a good price but they did and I am a very happy customer thanks Autonation ford! don’t know how they were able to get me such a good price but they did and I am a very happy customer thanks Autonation ford! More

Every things was very fine. Attention = ok Service=very good. Time for delivery vehicle =excellent Attention = ok Service=very good. Time for delivery vehicle =excellent More

Vinny was amazing to work with and he was very attentive to my needs buying the vehicle out of state to my needs buying the vehicle out of state More

One of the best dealerships we’ve had the pleasure of dealing with. Thank you to the best salesman, Vinny! dealing with. Thank you to the best salesman, Vinny! More

Best customer service! Sales Manager Brandon Lorenz took great care of us. 10/10 recommend! Sales Manager Brandon Lorenz took great care of us. 10/10 recommend! More

Went to Prosper Ford for a Factory Recall Item (Trunk Lid Harness) On my 2017 Mustang GT. They Told me I had to leave the car for 10 Days (Ford Approval Required). Went to AutoNation Ford and they did it in Harness) On my 2017 Mustang GT. They Told me I had to leave the car for 10 Days (Ford Approval Required). Went to AutoNation Ford and they did it in 2 Days along with a Wheel Alignment. AutoNation Ford will be handling all my Service needs from now on. More

Worse dealership ever. Sold me an extended warranty but you can't get them to work on your car unless you bring it in and leave it with them for two or three weeks and the Sold me an extended warranty but you can't get them to work on your car unless you bring it in and leave it with them for two or three weeks and then they want to charge you up front in case the extended warranty won't cover the issue. So how do I go without my car for that long while the vehicle just sits at their dealership. Just dumb in my opionion although they give some kind of excuse about insurance but if they would just set up an appointment for me to bring it in on the day they want to examine it then I would understand if they need to keep it a few days to work on it. Also they promised me the world when I bought the vehicle and they owed me a couple of things like a second key and a jack and it took several trips and alot of phone calls for them to make good on their promises. I won't ever buy another vehicle from them again. I ended up paying a thousand dollars to get it fixed by a local mechanic to keep from having to use them with my warranty. Such a poorly run company!!! More