AutoNation Ford Frisco

My experience with Autonation Ford Frisco was absolutely outstanding. From the moment I ordered my pickup truck, the team provided exceptional service every step of the way. Scott Alter Jr, who handled outstanding. From the moment I ordered my pickup truck, the team provided exceptional service every step of the way. Scott Alter Jr, who handled my registration, kept me informed with regular updates throughout the nine-month waiting period. Dennis Gooding made the pickup process seamless, taking the time to explain the vehicle's features and ensuring my comfort. Brandon Lorenz in the financial department provided invaluable assistance, making the transaction stress-free. Overall, the Ford dealership exceeded my expectations with their commitment to excellence and customer satisfaction. I highly recommend them to anyone seeking a smooth and enjoyable car buying experience. More

Arrived with preapproved check for $47,000 from credit union for a $38,000 vehicle. Staff refused to negotiate on my trade in. union for a $38,000 vehicle. Staff refused to negotiate on my trade in. More

Gage @AutoNation Frisco greeted me at the door, when the designated clerk wasn’t ready to help me, (which is the norm here), he took over & got me right in line & came over later to update me. Great custom designated clerk wasn’t ready to help me, (which is the norm here), he took over & got me right in line & came over later to update me. Great customer service & huge improvement from any experience I’ve had here. Gage needs a raise! More

The Service I received from the dealership was amazing! They picked up my vehicle from my home and dropped off a loaner. They took my vehicle back to the dealership did the oil change and tire rotation. Th They picked up my vehicle from my home and dropped off a loaner. They took my vehicle back to the dealership did the oil change and tire rotation. Then when everything was finished they brought back my vehicle and picked up the loaner. This was all completed in a day! I definitely recommend any one to buy or service their vehicle at AutoNation Ford Frisco! More

We have two Ford vehicles purchased from AutoNation and when they need service I always try to work with the same service advisor, Obirora "Obi" Ezeh. He knows I plan to keep my F-150 for many more years when they need service I always try to work with the same service advisor, Obirora "Obi" Ezeh. He knows I plan to keep my F-150 for many more years and that I'm really big on preventative maintenance. I like the fact that he does a thorough review of the previous work done and gives me common sense advice while frequently turning down some of the the computer's recommendations. Most recently, my Motocraft battery failed a CCA test but Obi noted it had been installed during my previous visit and authorized a new replacement without question or prorating it. Also, I thought my brake pads would need to be replaced and was expecting to have it done but he noted the pad thickness was still good and said it didn't need to be done yet. More

Excellent experience! Great Dealership! Listens to their customers. Great customer service! Cares about their customers. Great Dealership! Listens to their customers. Great customer service! Cares about their customers. More

Pretty easy, straight forward truck purchase. 2nd purchase in 2 years. Salesperson, Anna, was helpful and knowledgeable in the vehicle I was interested in. Got a great deal on my new vehicle as w 2nd purchase in 2 years. Salesperson, Anna, was helpful and knowledgeable in the vehicle I was interested in. Got a great deal on my new vehicle as well as the vehicle I traded in. Will definitely purchase from this dealer again. More

Jaime was a pleasure to work with. He called me promptly after my service was complete to let me know I could pick my Bronco up. He was also kind enough to answer additional questions He called me promptly after my service was complete to let me know I could pick my Bronco up. He was also kind enough to answer additional questions I had regarding accessories. More

I really love the service and they help me with everything I need . Dennis Gordon was very helpful . everything I need . Dennis Gordon was very helpful . More

Thank you, Obi and Gage! My service visit was handled professionally and expeditously. I appreciate the great service! My service visit was handled professionally and expeditously. I appreciate the great service! More