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AutoNation Ford Frisco

Frisco, TX

Overview
Reviews
Vehicles
4.5
1,399 Reviews
AutoNation Ford Frisco is your local source for all new and used Ford models in the north Dallas area. Located in south Frisco, our showroom can be found at the northwest corner of Sam Rayburn and the Dallas North tollways. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Frisco to learn more.
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6850 State Hwy 121

Frisco, TX

75034

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Showing 1,399 reviews

August 07, 2023

Good customer service. Scheduled my oil change service on line but when i showed my service rep wasn't there, they didn't have my filter. Had to wait 2.5hrs for oil chang More

by tmcbride88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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Aug 11, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to leave us feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (972) 763-5523.

August 06, 2023

Our salesman was great, we have bought several vehicles in the past but by far this was the best transaction and experience we have had at a dealership. You definitely have out future business. More

by rjajr80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Alter
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Aug 11, 2023 -

AutoNation Ford Frisco responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 05, 2023

Great experience buying my truck. The staff is phenomenal to work with and very knowledgeable! I couldn’t be more happy with my purchase from Auto Nation Ford Frisco! More

by Zack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott, Payton, Jason
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Aug 09, 2023 -

AutoNation Ford Frisco responded

Hello Zack, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 01, 2023

Bought a 2019 Ford f150 Lariat. So far customer service has been great. Very happy. More

by jchuntjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerome Collins
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Aug 07, 2023 -

AutoNation Ford Frisco responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 01, 2023

Great sales and finance services. Sales provided detailed breakdown of lease costs and walked me through the different options and settings in the new vehicle. More

by monica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Gooding
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Aug 07, 2023 -

AutoNation Ford Frisco responded

Hello Monica, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 01, 2023

Service was great! No hang ups at all. People were super friendly and helpful. Thanks. More

by al2marshalAl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage Reese was great!
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Aug 07, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 31, 2023

Excellent service and people! 💯 % recommended. Everything I go to Ford dealership at Frisco i felt very good! Thank you Ford of Frisco 🙏🏻 More

by ACC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria
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Aug 04, 2023 -

AutoNation Ford Frisco responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Aug 04, 2023 -

ACC responded

Thank you very much! 🙏🏻

July 31, 2023

Great customer service, especially as compared to other Ford dealerships in the area. Very friendly and no pressure sales. I'm pretty picky about my vehicles. Scott Alter was very cooperative, accommoda More

by Sherry N
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Alter, DT Carter, Priscilla, and Brandon Lorenz
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Aug 04, 2023 -

AutoNation Ford Frisco responded

Hi Sherry, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 30, 2023

Great service, clear communication and confident answers. I love this dealership. Everyone is so friendly it makes me want to make this my home dealership. More

by littlejamie63
Recommend Dealer
Yes
Employees Worked With
Jamie, Sean, Naomi, Lori
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Aug 03, 2023 -

AutoNation Ford Frisco responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 30, 2023

Auto Nation service dept provides excellent customer service by keeping the customer updated on the progress your vehicle More

by Yarby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorraine Smith
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Aug 03, 2023 -

AutoNation Ford Frisco responded

Hi Yarby, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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