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AutoNation Ford Frisco

Frisco, TX

Overview
Reviews
Vehicles
4.5
1,399 Reviews
AutoNation Ford Frisco is your local source for all new and used Ford models in the north Dallas area. Located in south Frisco, our showroom can be found at the northwest corner of Sam Rayburn and the Dallas North tollways. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Frisco to learn more.
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6850 State Hwy 121

Frisco, TX

75034

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Showing 1,399 reviews

August 30, 2023

Excellent service and timely response for the work needed. The team supported and helped me resolve the issue on my vehicle. More

by Riz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammie
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Sep 05, 2023 -

AutoNation Ford Frisco responded

Hello Riz, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 29, 2023

The service team puts the customer first. They follow up on the progress of the service and their free car wash and delivery service is top noch More

by fitzgerald_4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika
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Sep 03, 2023 -

AutoNation Ford Frisco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are pleased to hear you had such a positive experience with us, we're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 28, 2023

The service team was super cordial and helpful to get mu car check in and got it fixed same day. More

by stirrnav
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
The service team was super cordial and helpful to get mu car check in and got it fixed same day.
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Sep 03, 2023 -

AutoNation Ford Frisco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 27, 2023

Attentive/ follow up. Courteous. Kept me up-to-date on where and what was going on More

by Mabie64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett, james
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Sep 01, 2023 -

AutoNation Ford Frisco responded

Hello, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

August 26, 2023

Thank you Rick and Brandon for all your help and support in getting my truck! So thankful for the efforts and care from you both on ensuring all was done correctly. More

by chrismeeks93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Medina, Brandon L.
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Aug 30, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Frisco! Please don't hesitate to reach out if there's anything additional we can do for you.

August 26, 2023

Obi was great and the detail job was immaculate . I would definitely come back again. More

by thompsonkia2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Obi
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Aug 30, 2023 -

AutoNation Ford Frisco responded

Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

August 24, 2023

I bought a 2023 Ford Expedition from AutoNation. The process was extremely smooth. However, 2 problems arose. Problem 1, they lost one of the key fobs. They wanted me to leave the AutoNation Ford de More

by Clint D.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hamid & Kyle Jones
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Aug 29, 2023 -

AutoNation Ford Frisco responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Frisco. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (972) 763-5523 to discuss what we can do to help.

August 22, 2023

Quick turn around time and excellent service service advisor very helpful and kept me up to date on vehicle repairs I would recommend this dealership to anyone who need any work done on their vehicles More

by mrtnfn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Castillo
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Aug 25, 2023 -

AutoNation Ford Frisco responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 21, 2023

Overall it is good , But i expect continuous updates regarding the service going on for the customer when they drop their car. More

by bachulokesh5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dilan
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Aug 26, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 21, 2023

We flew in from Midland Texas to shop for a New Ford Bronco at AutoNation in Frisco. We had an amazing experience. The staff was very knowledgeable and helpful. Will return in the future. More

by luis.solis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Losscano
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Aug 26, 2023 -

AutoNation Ford Frisco responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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