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AutoNation Ford Frisco

Frisco, TX

4.5
1,399 Reviews
AutoNation Ford Frisco is your local source for all new and used Ford models in the north Dallas area. Located in south Frisco, our showroom can be found at the northwest corner of Sam Rayburn and the Dallas North tollways. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Frisco to learn more.
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6850 State Hwy 121

Frisco, TX

75034

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Showing 1,399 reviews

November 07, 2023

This was my first oil change and tire rotation for my Ford Bronco, the service department was knowledgeable, friendly and did a great job. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loraine
Nov 10, 2023 -

AutoNation Ford Frisco responded

Hi Rob, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

November 06, 2023

Service associate was friendly and Service was very prompt, even with oil change being on a non ford vehicle. Was able to book online ahead of time. More

by taylor cychowski
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Mary
Nov 08, 2023 -

AutoNation Ford Frisco responded

Hi Taylor, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 04, 2023

Amazing. I have bought several vehicles and this was by far the easiest transaction to date! Shout out to my salesman Mr Vinnie! I can’t wait to get my More

by Patsy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinnie and Alex
Nov 07, 2023 -

AutoNation Ford Frisco responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 30, 2023

The Ford service department staff were amazing. They were all very friendly and inviting. When servicing my car they were informative and gave me updates throughout the entire process. I will defin More

by carlos
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Sean
Nov 02, 2023 -

AutoNation Ford Frisco responded

Hi Carlos, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 30, 2023

Everyone at the service counter was friendly and professional. My car was ready before promised which was wonderful. I sat and had a cup of their delicious coffee ( a latte actually), and before I k More

by vhilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage Reece
Nov 02, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 27, 2023

If you can’t sell the vehicles at the price advertised why show it!! Was told that’s AutoNations policy for adds! No Thanks!! ADDS of $2,476!!! Window Tint and Door/Cup Guard + $499.00 Appearance P More

by ElizabethHicks
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Payton Ramos
Nov 01, 2023 -

AutoNation Ford Frisco responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Frisco. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (972) 763-5523 -- we hope to hear from you soon.

October 26, 2023

My Service Rep Loraine was excellent! I appreciated that they delivered the vehicle when completed More

by Autos are changing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loraine
Oct 27, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 26, 2023

The customer service experience at this dealership is underwhelming. You can stand at the service desk waiting and be ignored by multiple employees busy looking at their cell phones, not talking to anyon More

by dtsandrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Oct 27, 2023 -

AutoNation Ford Frisco responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Frisco take our reviews very seriously. If you'd like, please contact our General Manager at (972) 763-5523. We'd appreciate the chance to make your experience a positive one.

Oct 27, 2023 -

dtsandrs responded

Y’all have my contact info. Good service organizations call the clients. They don’t ask the clients to call and explain.

October 24, 2023

Kathie was very help. I filled out an online form overnight and early the next morning she called. I went to the dealership and decided I wanted the car at their other l More

by ernh2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathie Salera
Oct 27, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

October 24, 2023

In fpr an oil change. Was quick, friendly, and even got me a lyft ride to breakfast and back. Great overall service. I'll be back. More

by ncogliet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage
Oct 27, 2023 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

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