AutoNation Ford Frisco

Custom ordered an F150 from Michael and Dennis - they were excellent through the whole process, which due to Ford's supply chain issues took quite some time. The entire wait, however, they were quick to were excellent through the whole process, which due to Ford's supply chain issues took quite some time. The entire wait, however, they were quick to update me with any changes in my truck's status and answer any of my questions! Michael was very patient when I was figuring out what I wanted to order - I'm picky, so it was great to have a salesman who didn't mind showing me all of the options on different trucks they had. More

My Service Advisor Fabian was terrific. He answered all my questions and provided answers to help me better understand all my service options. Good job! my questions and provided answers to help me better understand all my service options. Good job! More

Great customer service, very professional and friendly staff and fabulous service with high quality. I fully recommend this service centers to all my friends and family. staff and fabulous service with high quality. I fully recommend this service centers to all my friends and family. More

The service I received during my recent visit was great. I had a tedious tire issue which the guys quickly took care of. However, I think that you might want to take a look at the entry point where many I had a tedious tire issue which the guys quickly took care of. However, I think that you might want to take a look at the entry point where many of the customer service guys and gals were positioned on the day. When I arrived there were several customers waiting in what I would call, a disorganised fashion; to be attended to. Surely, having a team member available to greet customers, answer questions and assist them in getting in front of one of the available customer service guys a quickly as possible might be a step forward here, based on what I witnessed. Just my two cents …. More

Keith gave me the exact car I wanted a black exterior and black interior Ford Explorer at the exact price with the accessories package I was looking for. I will contact Keith again next time I need a new Fo black interior Ford Explorer at the exact price with the accessories package I was looking for. I will contact Keith again next time I need a new Ford. More

Recall - got me in and got me out. Scheduling process was easy. Had my truck ready by the time they said it would be ready. was easy. Had my truck ready by the time they said it would be ready. More

Service department is lacking in communication really bad. Made an appointment 2 weeks out and when I arrived for my appointment was told there were running 3 to 4 days behind. It ended up being a whole bad. Made an appointment 2 weeks out and when I arrived for my appointment was told there were running 3 to 4 days behind. It ended up being a whole week and the only communication I got was when I called. More

AutoNation is a great place to purchase and service your auto. They consistently provide courteous and professional service. Hawk is the Best in providing service. Thank you, auto. They consistently provide courteous and professional service. Hawk is the Best in providing service. Thank you, More

They are very busy since the pandemic has slowed down. It took a whilefor them to find the problem with my vehicle but they did find it and took care of it. They have always done a great job and I comme It took a whilefor them to find the problem with my vehicle but they did find it and took care of it. They have always done a great job and I commend the effort with the problem getting everyone taken care of. More

The service personnel was all very helpful in answering all of my questions especially since I was a new customer. They were quick and thorough with my service. all of my questions especially since I was a new customer. They were quick and thorough with my service. More