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AutoNation Ford Frisco

Frisco, TX

4.4
1,542 Reviews
AutoNation Ford Frisco is your local source for all new and used Ford models in the north Dallas area. Located in south Frisco, our showroom can be found at the northwest corner of Sam Rayburn and the Dallas North tollways. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Frisco to learn more.
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6850 State Hwy 121

Frisco, TX

75034

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Showing 1,542 reviews

November 05, 2021

Autonation Ford continues to provide exceptional service on my current and previously owned vehicles. Service associate, Ricky Farmer, provided excellent assistance during check-in and was spot on as to th More

by martymartel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Farmer
Nov 08, 2021 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 04, 2021

Good service. Friendly staff. Was able to get me a ride back home immediately with a Lyft while my car was getting worked on. More

by derekperales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian
Nov 07, 2021 -

AutoNation Ford Frisco responded

Hello Derekperales, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

November 04, 2021

Ricky Farmer at Autonation Ford was terrific. He provided excellent care and help with our service. More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Farmer
Nov 07, 2021 -

AutoNation Ford Frisco responded

Hi, we appreciate you taking the time to leave us a response! Feel free to stop by if you ever need any more help.

November 04, 2021

Brought my wife’s car in for an oil change and 70k mile service. They were completely booked for weeks so I came early in the morning and they had me all wrapped up in under a few hours, was super grateful More

by Cole Young
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name but he was a younger gentleman with a clean haircut.
Nov 07, 2021 -

AutoNation Ford Frisco responded

Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

November 02, 2021

Work was timely and got my car back sooner than expected. Appointment was for Monday. I had to drop off Saturday due to schedule. Monday morning at 8:00 got a call it was ready!! More

by rtbridwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Villegas
Nov 06, 2021 -

AutoNation Ford Frisco responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 02, 2021

Dakota was very helpful and made our purchase process very smooth. We were in and out in less than 2 hours with our new car. More

by jboyle36
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota
Nov 06, 2021 -

AutoNation Ford Frisco responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Frisco. Thank you, and have a fantastic day!

November 01, 2021

My parts fir the recall were not ordered or in stock for my appointment that I had scheduled 2 weeks before. Rickey said he would order and I was grateful he checked before I left the dealership. Tried More

by Pattylotz2800
Customer Service
Recommend Dealer
No
Employees Worked With
Rick Farmer
Nov 04, 2021 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up. Take care!

November 01, 2021

Customer service in the Service department is top notch! They did a great job correcting an error in the scheduling of appointments to accommodate my vehicle. Thanks again! More

by bwilliams416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Villegas
Nov 04, 2021 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to leave a review for us at AutoNation Ford Frisco. We're happy we could meet your expectations! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

November 01, 2021

Worst experience I’ve ever had. Not only did they not get my car in for a diagnostic test, they stole all the change in my console. More

by Dladrian61
Recommend Dealer
No
Employees Worked With
Rickie
Nov 04, 2021 -

AutoNation Ford Frisco responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (972) 763-5523 -- we hope to hear from you soon. Take care!

November 01, 2021

The customer service was exceptional. The staff was informative. The only frustration I had was the original vehicle I anticipated was sold before my arrival and I was not notified. I was given similar More

by Joh-sanchez1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corbin Bruckshaw
Nov 04, 2021 -

AutoNation Ford Frisco responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

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