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AutoNation Ford Frisco

Frisco, TX

4.5
1,399 Reviews
AutoNation Ford Frisco is your local source for all new and used Ford models in the north Dallas area. Located in south Frisco, our showroom can be found at the northwest corner of Sam Rayburn and the Dallas North tollways. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Frisco to learn more.
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6850 State Hwy 121

Frisco, TX

75034

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Showing 1,399 reviews

September 17, 2021

Totally different service experience this time around. They actually had a conversation and where very helpful and informative. Seems like they have a new staff and management. Now I feel comfortable goin More

by Vgarcia92691
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N.A.
Sep 23, 2021 -

AutoNation Ford Frisco responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

September 16, 2021

They did a nice job from start to finish. Very easy service process and finished my car before the time they promised. More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Sep 23, 2021 -

AutoNation Ford Frisco responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 15, 2021

Could not make appointment by phone; Left several messages. Had to drive to dealership to make the appointment. Spilt oil was not cleaned from all over the air filter cover More

by juliepfuller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
none of the above
Sep 17, 2021 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 15, 2021

Great location and service. They were friendly, able to understand my needs and give the right lease and car. Home delivery is available More

by Ricardo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Farshid, Benny Meeks, Payton Santos
Sep 17, 2021 -

AutoNation Ford Frisco responded

Hi Ricardo, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 14, 2021

Great experience. Hawk always kept me informed on the status of my vehicle be serviced. They are a very professional good there. More

by ken_verch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Hawk
Sep 16, 2021 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 14, 2021

The service was excellent and I felt genuinely cared for during my car buying experience. More

by tate220
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nickolas Cunningham
Sep 16, 2021 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 14, 2021

I brought my F 150 King Ranch truck in for service. Experience much improved from my initial service visit which was very poor. More

by jpathag
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Keith
Sep 16, 2021 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

September 14, 2021

Great location. Service personnel are quick to greet you and start the process. I had an appointment for a recall on the rear camera and to get oil change, but a day before the appointment the driver door More

by PeteD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Canfield
Sep 14, 2021 -

PeteD responded

Thanks

September 13, 2021

I scheduled an 8:30am appt two weeks prior for a recall item. I got there 30 min early to coordinate a ride to my office. Upon arrival, there were only two service people and the person I was meant to chec More

by TSwain
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sebastian
Sep 16, 2021 -

AutoNation Ford Frisco responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (972) 763-5523 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

September 12, 2021

Great experience. Cory always helps me out when I have struggles at the delearship. He is kind, friendly, professional, and is akways on top of his game about what is going on in tbe delearship. More

by granny5458
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory
Sep 15, 2021 -

AutoNation Ford Frisco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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