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AutoNation Ford Frisco

Frisco, TX

4.5
1,399 Reviews
AutoNation Ford Frisco is your local source for all new and used Ford models in the north Dallas area. Located in south Frisco, our showroom can be found at the northwest corner of Sam Rayburn and the Dallas North tollways. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Frisco to learn more.
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6850 State Hwy 121

Frisco, TX

75034

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Showing 1,399 reviews

October 01, 2021

Helpful service for sure and explained answers to my concerns. A little slow but understandable More

by lewtexmg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Alter Jr, Carlos Villegas, Stephen Schachter, Susan Kelly, Mark Bippus, Dean Aikins, Cheyne Peck, Odell Bell, Mark Cousino, Dennis Gooding
Oct 05, 2021 -

AutoNation Ford Frisco responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 30, 2021

Poor communication on this visit. I already had the oil changed and instructed them not to do it. My visits are most of the time great. The person checking me out was very good. My usual person that take More

by dharmon3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know name.
Oct 05, 2021 -

AutoNation Ford Frisco responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Frisco. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (972) 763-5523 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

September 30, 2021

Thank you, Jeremy, can you send me cost outline for the Thank you, Jeremy, can you send me cost outline for the 60K repairs you suggested, please. TY, Ken More

by KENTRIMMER
Recommend Dealer
Yes
Employees Worked With
JEREMY, RICK
Oct 05, 2021 -

AutoNation Ford Frisco responded

Hello, we appreciate you taking the time to leave us this feedback. Please reach out to us at (972) 763-5523 when you can so we can address this situation directly. Thank you and have a great day.

September 30, 2021

Ford is a great company I love Ford cars and services every time when I took my car for service the all team welcomed nicely I have good experience More

by Rizwanjan713
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I didn’t remember his name
Oct 05, 2021 -

AutoNation Ford Frisco responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

September 29, 2021

Very disorganized. Service writer said all detailHad Very disorganized. Service writer said all detail Had been passed along to other writer since he would be n vacation. Nothing was passed along nor More

by jcpowell234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service dept
Sep 30, 2021 -

AutoNation Ford Frisco responded

Hi, thank you for bringing this matter to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (972) 763-5523 to discuss what we can do to help.

September 29, 2021

Bought a car 8 days ago and I can't get a answer as to when I can go pick it up. I was told it was going to be ready by the end of last week. Sent the salesman a text this morning and still cannot get a More

by Cap21.dg
Recommend Dealer
No
Employees Worked With
Nikolas, Cunningham
Sep 30, 2021 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

September 29, 2021

Great experience all three times we’ve worked with the Frisco TX Team. Recommend 100% More

by Olaguefamily4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rasul Muhammed
Sep 30, 2021 -

AutoNation Ford Frisco responded

We are pleased to hear you had such a positive experience with us. We appreciate your recommendation of AutoNation Ford Frisco and we hope to be of service again in the future.

September 29, 2021

Friendly environment, helpful staff. We have purchased several vehicles from them and always go back! More

by sommwunn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannie Rineheart
Sep 30, 2021 -

AutoNation Ford Frisco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 27, 2021

Great Experience! They helped me find exactly what I was looking for! Smooth process! Everyone was so friendly and professional. More

by Emiliebrooks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zane, Moe
Sep 28, 2021 -

AutoNation Ford Frisco responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 24, 2021

They were great they got me in to fix replace a tire when they were very busy More

by jdalderton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ric Farmer
Sep 27, 2021 -

AutoNation Ford Frisco responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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