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AutoNation Ford Frisco

Frisco, TX

Overview
Reviews
Vehicles
4.5
1,399 Reviews
AutoNation Ford Frisco is your local source for all new and used Ford models in the north Dallas area. Located in south Frisco, our showroom can be found at the northwest corner of Sam Rayburn and the Dallas North tollways. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Frisco to learn more.
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6850 State Hwy 121

Frisco, TX

75034

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Showing 1,399 reviews

October 29, 2021

This was not a good experience overall. The salesman gave a lot of commitments that were not fulfilled and as a former employee of the company this does not look good for the brand and label. Limited kn More

by Ford truck enthusiast
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Susan Kelly
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Nov 02, 2021 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (972) 763-5523 -- we hope to hear from you soon.

October 29, 2021

wonderful Staff and quick turnaround, they take care of things very good and explain the issues and also resolve them very professionally More

by anil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Alter Jr
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Nov 02, 2021 -

AutoNation Ford Frisco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 29, 2021

Scott was great and very accommodating which made the transaction easy. I would recommend them the dealership More

by clocklin123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Alter Jr
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Nov 02, 2021 -

AutoNation Ford Frisco responded

Hi, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of AutoNation Ford Frisco and we hope to be of service again in the future.

October 28, 2021

Good service. Everyone pleasant and professional. Facility always clean and easy to get around. Did not have to wait long. More

by Mck726
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hawk
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Oct 30, 2021 -

AutoNation Ford Frisco responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 27, 2021

I had my 2020 Explorer I service for a week for a faulty auto-stop feature (thank you for the loaner) When I picked up the Explorer on Saturday Oct. 23 I was told the the technician could not duplicate the More

by Dlally54
Recommend Dealer
Yes
Employees Worked With
None
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Oct 29, 2021 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to share your feedback with us. If you'd like, please contact our General Manager at (972) 763-5523. We'd appreciate the chance to make your experience a positive one. Take care!

October 25, 2021

Very friendly and professional. My son was very exited to get his dream car. It was a pleasant experience. More

by leona.selkin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmanuel
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Oct 26, 2021 -

AutoNation Ford Frisco responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 25, 2021

Service is excellent! It would be even better if you can provide a car wash. More

by Don Huang
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jonathan Spence
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Oct 26, 2021 -

AutoNation Ford Frisco responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 25, 2021

While there was an issue with my service, ultimately they made it right. I was very pleased with what they did to ensure I was satisfied. More

by Ford Edge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Oct 29, 2021 -

AutoNation Ford Frisco responded

Hi Ford, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 22, 2021

Fabian was great. I appreciated his attention. The services took longer than I would have liked. That isn’t his fault. It’s his managers More

by ZLH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian
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Oct 24, 2021 -

AutoNation Ford Frisco responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Frisco. Thank you, and have a fantastic day!

October 20, 2021

Our salesman, AJ, was great to work with. Love all the new technology on my F150 Powerboost. More

by RDG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ, Brandon
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Oct 22, 2021 -

AutoNation Ford Frisco responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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