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AutoNation Ford Frisco
Frisco, TX
1,400 Reviews
AutoNation Ford Frisco is your local source for all new and used Ford models in the north Dallas area. Located in south Frisco, our showroom can be found at the northwest corner of Sam Rayburn and the Dallas North tollways. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Frisco to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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November 17, 2021
Autonation FordI received a recall notice in the mail Autonation Ford I received a recall notice in the mail and made the first available appointment to get it fixed which was a week after I received t Autonation Ford I received a recall notice in the mail and made the first available appointment to get it fixed which was a week after I received the recall. When I took my vehicle to AutoNation Ford Frisco at 10am the service guy went thru the recall, there were actually 3 different ones. I was told they would contact me when the work was completed and my car was ready. He said it would only take 45 mins to an hour. After not hearing from anyone all day I called them at 4:30pm to get a status update on my car. They told me one recall was done but the other 2 recalls had expired and they could not perform the fix I would need to go to a Ford dealership. Strange that a recall expires only a week after notification?? Not sure why they did not tell me they could not fix it before I took the day off from work in order to get my vehicle to AutoNation Ford? They suggested that I could take my vehicle to a Ford dealership to get the fix which I definitely will as well as any further business I do from Ford. AutoNation Ford is an absolute joke!! When people speak so poorly of used car salesman it is AutoNation Ford that they are referring to. Horrible service department! More
by jeffl
Employees Worked With
Service department
November 16, 2021
Great experience and I love my new Ford Bronco! Alexander Denney was great to work with, no issues at all -- everything was a breeze for us. I highly recommend this group and will do business wit Alexander Denney was great to work with, no issues at all -- everything was a breeze for us. I highly recommend this group and will do business with them again. More
by perry
Employees Worked With
Alexander Denney
November 13, 2021
The service was quick, friend and done well. They told me what to expect, kept me informed and got the job done well. what to expect, kept me informed and got the job done well. More
by Ryanutecht4
Employees Worked With
Scott Alter Jr, Carlos Villegas, Stephen Schachter, Susan Kelly, Mark Bippus, Dean Aikins, Cheyne Peck, Odell Bell, Mark Cousino, Dennis Gooding
November 12, 2021
Had a 9 AM service appointment. My advisor was not feeling well, so Fabian handled my vehicle. Thought I would get “lost in the shuffle” but Fabian made sure everything was handled in a timely manner feeling well, so Fabian handled my vehicle. Thought I would get “lost in the shuffle” but Fabian made sure everything was handled in a timely manner while I waited. More
by Cado
Employees Worked With
Fabian
November 12, 2021
I had a not so pleasant experience at end of September regarding customer service and put forth a negative review. Brandon King has since come forth and apologized and made it right with me and reinforced regarding customer service and put forth a negative review. Brandon King has since come forth and apologized and made it right with me and reinforced my confidence in AutoNation in Frisco, the closest one to me. More
by lewtexmg
Employees Worked With
Brandon King
November 11, 2021
Had my car over night waiting on a new tire that was suppose to be there the next morning at 10:00am Car was to be ready at 12:00. Showed up at noon to pick up my car and no tire and no call from the suppose to be there the next morning at 10:00am Car was to be ready at 12:00. Showed up at noon to pick up my car and no tire and no call from the dealership to tell me it wasn’t ready. They didn’t know when the tire was going to be there. So I went somewhere else to get my tire and it took 1 hour to fix it. More
by Poeschel53
Employees Worked With
Rick-2stars
