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AutoNation Ford Frisco

Frisco, TX

4.5
1,400 Reviews
AutoNation Ford Frisco is your local source for all new and used Ford models in the north Dallas area. Located in south Frisco, our showroom can be found at the northwest corner of Sam Rayburn and the Dallas North tollways. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Frisco to learn more.
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6850 State Hwy 121

Frisco, TX

75034

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Showing 1,400 reviews

November 24, 2021

Very helpful and knowledgeable, took care of everything for me! They keep everything clean including the mend room! More

by shelton.tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elmer Perez
Dec 02, 2021 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 23, 2021

my service advisor (FABIAN) - was truly awesome!!It was my service advisor (FABIAN) - was truly awesome!! It was our first time there - and there was an issue with our warranty - Fabian totally took care o More

by Donna-ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
FABIEN - SERVICE
Nov 26, 2021 -

AutoNation Ford Frisco responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

Nov 27, 2021 -

Donna-ford responded

DONNA@WILLIAMSRECRUITING.NET

November 22, 2021

Absolutely Terrible service and management. They kept my son’s truck for an entire week without getting it diagnosed. Our family had to share cars for a solid week because we thought that FORD was fixing my More

by Ford owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dennis Gooding
November 22, 2021

Travis and Fabian in the Service Dept. did a great job taking care of me. The problem was not easy to fix but they were creative, customer-friendly and responsive to my request. Outstanding job. More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis and Fabian
Nov 25, 2021 -

AutoNation Ford Frisco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 22, 2021

Biggest issue is not returning calls. I couldn't get a return call so just took the car to the dealership. Once there, they were able to work me in and fix the problem the same day. Very courteous team More

by JoS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rickey Farmer
Nov 25, 2021 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up. Take care!

November 22, 2021

Great service. Always been able to get me in when I need to even without an appointment. More

by rbradley25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Nov 26, 2021 -

AutoNation Ford Frisco responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 20, 2021

Jeremy was an Awesome, very throughly and well aware of the products Ford has to order. More

by bsrock2002@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Nov 25, 2021 -

AutoNation Ford Frisco responded

Hello, thank you for your positive review. We're happy to have been of service to you! If you ever need help, just give us a call. Happy motoring!

November 19, 2021

Excellent service. Professionnal and transparent approach on costs and timelines. Overall satisfied with the service. More

by Daniel Piche
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Nov 22, 2021 -

AutoNation Ford Frisco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 19, 2021

It was sad to see my go to guy "Hawk" leave after 10 years plus of taking care of my F250 & 350! Before he left he set me up with "Fabian" who made a first great impression in my books. Fabian will now More

by Heckadonhrc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian, kurt
Nov 22, 2021 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 19, 2021

Cody, Jeannie, Alex, Max and Hamid did great. My first trip in was a disaster due to an unprofessional salesman but after buying 3 trucks in the last 9 years from this dealership I decided to give them a More

by Markcowboysfan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamid Ismaili
Nov 22, 2021 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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