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AutoNation Ford Frisco
Frisco, TX
1,400 Reviews
AutoNation Ford Frisco is your local source for all new and used Ford models in the north Dallas area. Located in south Frisco, our showroom can be found at the northwest corner of Sam Rayburn and the Dallas North tollways. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Frisco to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,400 reviews
December 16, 2021
Ordered my Bronco from Dennis and it took a looong time to arrive-not his fault, he didn't cause the chip shortage- but he kept us up to speed on everything that was happening. He was incredibly knowledgea to arrive-not his fault, he didn't cause the chip shortage- but he kept us up to speed on everything that was happening. He was incredibly knowledgeable about all things Bronco and was a huge help from beginning to end! Would buy another car from him in a heartbeat! More
by Georgia
Employees Worked With
Dennis Gooding
December 16, 2021
Price was excellent. Razzaq followed thru as promised during signing. Mike Krantz knowledge, gave honest info even when not what we wanted to hear, took videos of the vehicle so we could see it before ha during signing. Mike Krantz knowledge, gave honest info even when not what we wanted to hear, took videos of the vehicle so we could see it before hand, in short Mike Krantz kicks more xxx than a herd of donkeys doing jumping jacks in a closet. More
by BAMF
Employees Worked With
Mike Krantz and Razzaq
December 14, 2021
Fabian was very helpful and responsive in getting my vehicle serviced and answering any questions that I had. He was friendly and made the whole process a breeze! vehicle serviced and answering any questions that I had. He was friendly and made the whole process a breeze! More
by mirilew
Employees Worked With
Fabian Castillo
December 13, 2021
Scott Alter was amazing! My son ordered the vehicle months ago and he kept us informed right up to when it was delivered. If you need to purchase a vehicle go see Scott Alter! Max the Finance Manager w months ago and he kept us informed right up to when it was delivered. If you need to purchase a vehicle go see Scott Alter! Max the Finance Manager was a bit of an xxxxxxx , questioning my certified check because it was from In Touch credit union which we had to use because my credit union in is Michigan. He was trying to insinuate that my certified check was not legit! After I threatened to take my 30k check and go to Bob Tomes he changed his tune. Max, black people can afford to buy cars too! More
by AJ
Employees Worked With
Scott Alter Jr
December 12, 2021
Hard to make phone contact, appts to far out. Show up and they find way to sell service and perform?? I tried to make appt foe oil change. They told me 3 weeks. I show up for an oil change at opening so I c they find way to sell service and perform?? I tried to make appt foe oil change. They told me 3 weeks. I show up for an oil change at opening so I can wait for service their suggestion. Now they have time to try to sell me up to $1000 worth of service and will do it while I wait. Something wrong here, or am I crazy. More
by Ldgdesignsllc
Employees Worked With
Service person
December 09, 2021
The employees are not the problem, not having enough employees is the problem. The first customer service person told me that I would get an email when to bring in my car for the diagnosis along with t employees is the problem. The first customer service person told me that I would get an email when to bring in my car for the diagnosis along with the have the air bag recall taken care of. I bring it on the day mention on the email and i was told by another employee that I had to leave my vehicle there for almost 2 weeks while it wait for a diagnosis test which is insane. I have no other way to work except my vehicle. So I'm trying to see when I can get a week off from work so I would not have to worry about transportation to my job. I will reschedule once I have that figured out. Thanks in advance More
by Duan
Employees Worked With
Jeremy (1st CS)
