AutoNation Ford Frisco

Excellant service and attention to detail. Rick in service was great to deal with and made sure my needs were meet in serving my vehicle. service was great to deal with and made sure my needs were meet in serving my vehicle. More

Great customer service, they take care of your needs. They will listen to your needs. They will listen to your needs. More

I was contacted by the dealership for a recall issue. I made the appointment then. I dropped my truck off at 4pm 12/27/21. I learned Friday 12/31/21 it hadn't been touched. I picked it up Tuesday 1/4/22. T made the appointment then. I dropped my truck off at 4pm 12/27/21. I learned Friday 12/31/21 it hadn't been touched. I picked it up Tuesday 1/4/22. They said they couldn't find the recall issue,so they did nothing to correct it. I also explained an issue with the fuel pump sensor with check engine light. I was told that it was corrected. They did charge for this work. It didn't take 1 day for the light to return and the issue has returned. I don't know what happened to the service department, as it hasn't been reliable in over a year and a half. Basically, I was without my truck for 7 days and charged $160 something for nothing to be corrected or resolved. I believe this relationship is finished. More

Great service, great people every time. I’ll be back for my next scheduled maintenance my next scheduled maintenance More

The car was repaired before the estimated date. Very polite and helpful at the dealership. Especially since I reside out of state and the car broke on a visit. Thank you polite and helpful at the dealership. Especially since I reside out of state and the car broke on a visit. Thank you More

What a place to by a car! I was super well attended and the team really made their best to find the best deal possible - at the end, we had a deal! Really recommend! the team really made their best to find the best deal possible - at the end, we had a deal! Really recommend! More

Fabian always takes care of my vehicle in a timely and friendly manner. in my years of working in different service jobs he is one of the best. Travis the service director always greets me at the door and friendly manner. in my years of working in different service jobs he is one of the best. Travis the service director always greets me at the door and not only asks about my car as well as my family. Its RARE these days that you find a HONEST and CARING facility to want to take your vehicle for service. TRAVIS.....GIVE FABIAN A RAISE! More

Big work to do, I was expecting a week but the guys worked hard and delivered before the end of the year. Little discount applied that it’s always welcome! worked hard and delivered before the end of the year. Little discount applied that it’s always welcome! More

Ran full diagnostics couldn't find a code on why my truck at times would turn but not start. But the Truck finally got the issue to occur, turn but not start and then they were able to find a loose wire. Res at times would turn but not start. But the Truck finally got the issue to occur, turn but not start and then they were able to find a loose wire. Reset the wire and the Truck started. It did take some time but they were able to find the issue. More

Lied to me when I ordered a new maverick last July. Told me they would give a 1,000.00 pre order incentive but when car came in they told me no incentive and I could take it or leave it. Also told me I cou me they would give a 1,000.00 pre order incentive but when car came in they told me no incentive and I could take it or leave it. Also told me I could get 500.00 veterans discount but that was false as well. It only applies to veterans who are within two years of discharge. I will not return to this dealership and will pass on my experience to anyone who will listen. More