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AutoNation Ford Frisco

Frisco, TX

4.5
1,400 Reviews
AutoNation Ford Frisco is your local source for all new and used Ford models in the north Dallas area. Located in south Frisco, our showroom can be found at the northwest corner of Sam Rayburn and the Dallas North tollways. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Frisco to learn more.
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6850 State Hwy 121

Frisco, TX

75034

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Showing 1,400 reviews

February 01, 2022

Rickey took great care of my vehicle and kept me updated on a weekly basis of the repair progress. More

by jdste721
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Alter Jr, Carlos Villegas, Stephen Schachter, Susan Kelly, Mark Bippus, Dean Aikins, Cheyne Peck, Odell Bell, Mark Cousino, Dennis Gooding
Feb 05, 2022 -

AutoNation Ford Frisco responded

Hello, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help. Have a great day!

January 30, 2022

The sales department is extraordinarily excellent however the service department still have opportunities with streamline communication and urgency to complete repairs. More

by Miami7072
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 02, 2022 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to leave us your honest feedback. If you have any further questions, please give us a call. We're always happy to help!

January 29, 2022

Brought this in for a recall and also had service while they had it. Always a good job for the service department. The only complaint I have is that they did not call me when the car was finished. Howev More

by judy.litty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Aikins
Feb 02, 2022 -

AutoNation Ford Frisco responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

January 27, 2022

The experience at Autonation was great. We had been to two dealers prior shopping for a Ranger with no luck. We were greater fast and the process from here was nothing but easy with knowing what we wante More

by MissNformed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna
Feb 01, 2022 -

AutoNation Ford Frisco responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you for leaving us this response!

January 26, 2022

Always great service! Love the Ford Pass Rewards . The waiting room amenities are always nice also. More

by Love my truck!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Gooding
Jan 31, 2022 -

AutoNation Ford Frisco responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 25, 2022

I have always had good service from this dealership. The service department personnel are courteous and friendly. My vehicles have received great service. I will continue to bring them back here for ser More

by Texstock47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elmer Perez
Jan 28, 2022 -

AutoNation Ford Frisco responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, AutoNation Ford Frisco

January 24, 2022

Fabian was very professional and productive in handling my needs on my F-150 pickup. The work was done on time and he got me back on the road More

by barry972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabain
Jan 27, 2022 -

AutoNation Ford Frisco responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Frisco. Thank you, and have a fantastic day!

January 24, 2022

worst service I've ever received. what's sad is I have been a technician for over 10 years and now a service writer. so I know how things should be going and I will never go back we bought a car for the More

by perk.
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Alter Jr, Carlos Villegas, Stephen Schachter, Susan Kelly, Mark Bippus, Dean Aikins, Cheyne Peck, Odell Bell, Mark Cousino, Dennis Gooding
Jan 27, 2022 -

AutoNation Ford Frisco responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Frisco. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (972) 763-5523. We hope to hear from you.

January 23, 2022

Took the dealer 7 days to look at my truck. No response from the service department. I called and left countless voicemails. Crickets. When I did get my truck back it was dirty. I didn’t bring it in th More

by Jeremypasquill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know
Jan 28, 2022 -

AutoNation Ford Frisco responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Frisco. If you would be willing to give us another chance in the future, please reach out to our General Manager at (972) 763-5523. We would appreciate the chance to turn your experience around.

January 23, 2022

I bought 3 cars till now from different different dealer but my experience with AutoNation is the best. They all no the process so clearly that it took just an hour get me a new car. FarshidM, you rock ma More

by rahul1393sharma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
FarshidM
Jan 27, 2022 -

AutoNation Ford Frisco responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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