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AutoNation Ford Frisco

Frisco, TX

4.5
1,400 Reviews
AutoNation Ford Frisco is your local source for all new and used Ford models in the north Dallas area. Located in south Frisco, our showroom can be found at the northwest corner of Sam Rayburn and the Dallas North tollways. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Frisco to learn more.
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6850 State Hwy 121

Frisco, TX

75034

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Showing 1,400 reviews

February 05, 2022

Hey their, first time taking my vehicle and the staff treat me well, it looks like this maintenance department is always packed bc i’ve gone to other places and they have been quicker to get my vehicle o More

by Jossy95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Cousino
Feb 08, 2022 -

AutoNation Ford Frisco responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

February 04, 2022

I’m not one to leave reviews but I felt like I was put out and was on the back burner when my Expedition failed on me. I purchased my Expedition El from Autonation Frisco in December 2020. This was my big More

by Abiegavin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dealt with a couple different people
Feb 08, 2022 -

AutoNation Ford Frisco responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Frisco. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (972) 763-5523 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

February 04, 2022

The dealership is awesome; each time I have went in for maintenance I was greeted and set up for my services and allowed to used my rewards. All the customer service agent are great and efficient. More

by Dena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Villegas
Feb 08, 2022 -

AutoNation Ford Frisco responded

Hi Dena, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

Feb 08, 2022 -

Dena responded

Thank you so much! Have a great day :-)

February 03, 2022

My service advisor, Elmer Perez, was outstanding! A big improvement on past dealings with previous advisors. More

by chapman06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elmer Perez
Feb 07, 2022 -

AutoNation Ford Frisco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 03, 2022

The sales person (Michael) we met with was great. He was very helpful and went out of his way to show us a used car that we were interested in. The service department was good and finished our service earli More

by ja
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Feb 07, 2022 -

AutoNation Ford Frisco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 02, 2022

I was checked in right on time for my appointment. I received updates while waiting and great customer service. More

by Mike M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Did not deal with Sales department.
Feb 07, 2022 -

AutoNation Ford Frisco responded

Hi Mike, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 02, 2022

Nikolas was quick to respond to my inquiry, and the process was easy and straight forward. More

by bcbrokaw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikolas Cunningham
Feb 06, 2022 -

AutoNation Ford Frisco responded

Hi, thank you for your kind review; we are happy to pass along your comments to Nikolas here at AutoNation Ford Frisco! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 01, 2022

Always great work, quick and informative.Been coming to Always great work, quick and informative. Been coming to Frisco ford for years and trust them! More

by Lmeegan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian
Feb 05, 2022 -

AutoNation Ford Frisco responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

February 01, 2022

Service guy was very nice. However the job the fix on the roof racks is a JOKE!! There is still a gap and it does not look clean. Ford should of given the option for roof rack delete. I will never ever ever More

by quadkeys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service guy
February 01, 2022

Terrible customer service and follow up. This has been an on going issue from service to repairs. More

by Robglap
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
3 different people
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