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AutoNation Ford Frisco

Frisco, TX

4.5
1,400 Reviews
AutoNation Ford Frisco is your local source for all new and used Ford models in the north Dallas area. Located in south Frisco, our showroom can be found at the northwest corner of Sam Rayburn and the Dallas North tollways. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Frisco to learn more.
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6850 State Hwy 121

Frisco, TX

75034

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Showing 1,400 reviews

February 12, 2022

Great Experience buying the vehicle, had a hang up with my old car payout but we got it sorted quickly. Thanks! More

by BHancock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demario
Feb 15, 2022 -

AutoNation Ford Frisco responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

February 11, 2022

After my first oil maintenance went completely wrong. (the technician failed to properly put the Oil Dip Stick back and cause the oil to go all over the top of the engine and our garage). We call and spo More

by hernandezeden3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon (Service Manager)
Feb 15, 2022 -

AutoNation Ford Frisco responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Frisco. If you would be willing to give us another chance in the future, please reach out to our General Manager at (972) 763-5523. We would appreciate the chance to turn your experience around.

Feb 17, 2022 -

hernandezeden3 responded

I’m not sure why we would have to reach out to the General Manager. Shouldn’t the General Manager or the Service Director reach out to us if they are really concerned about our horrible experience with their management and service department? Or should I assume they don’t care about their customers as well.

February 10, 2022

Fabian M. Did a great job when I took my F-150 in for service More

by jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian Montoya
Feb 12, 2022 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 09, 2022

Ricky was extremely helpful, informative and I think honest. Mechanic did not remove service (yellow) tracker, reset oil life meter, and especially did not replace Next Oil Change window sticker, and More

by Dougnlara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky in Service
Feb 13, 2022 -

AutoNation Ford Frisco responded

Hello, thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!

February 08, 2022

Had a battery replacement for an F-150. Service was quick and easy. All staff were helpful with questions. More

by Paul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamed
Feb 11, 2022 -

AutoNation Ford Frisco responded

Hi Paul, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

February 08, 2022

Fabian is professional and friendly he really know how to advice you I really trust him and Always I am Happy. More

by Ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fabian
Feb 11, 2022 -

AutoNation Ford Frisco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Take care!

February 07, 2022

Anna confirmed my reservation and had the vehicle I was looking for waiting at the front throughway More

by spowell4240
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna, Dod
Feb 10, 2022 -

AutoNation Ford Frisco responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

February 07, 2022

Communication with Elmer was good. Car was ready when he called us, however there was an issue with the hubcaps that Elmer took care of immediately. We have used this dealership to purchase and service More

by lesley_moore1223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elmer perez
Feb 10, 2022 -

AutoNation Ford Frisco responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

February 05, 2022

Great staff. Only complaint is that when I called to schedule service, I requested certain maintenance and it doesn’t seem the call center talks to the staff to relay the info. More

by mike-hays
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Feb 08, 2022 -

AutoNation Ford Frisco responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 05, 2022

Hameed, Adnan and John are absolute best when it comes to car buying. They made sure that everything is properly aligned and made sure that we complete transaction and drive back to Austin the same day. Very More

by Mohit2731
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hameed
Feb 08, 2022 -

AutoNation Ford Frisco responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Frisco! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Take care!

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