AutoNation Ford Frisco

I just completed the first service on my new Explorer and was very pleased with the provided to me by my Service Advisor Lorraine Smith. Thanks Lorraine was very pleased with the provided to me by my Service Advisor Lorraine Smith. Thanks Lorraine More

Excellent Service! Scott worked with me over a few weeks while I was making up my mind which new vehicle to choose. He was professional and courteous throughout the who Scott worked with me over a few weeks while I was making up my mind which new vehicle to choose. He was professional and courteous throughout the whole process. More

Very friendly and helpful ! Excellent salesman ! Very knowledgeable about vehicle inquiring about ! Waited with us through process! Excellent salesman ! Very knowledgeable about vehicle inquiring about ! Waited with us through process! More

Service rep and staff solved a battery drain that made the electrical system fail several times. Other dealerships could find the underlying problem. Wish I had gone to AutoNation first. the electrical system fail several times. Other dealerships could find the underlying problem. Wish I had gone to AutoNation first. More

Staff were friendly and welcoming. Everything was smooth and efficient. Excellent carwash too! I would definitely recommend! Everything was smooth and efficient. Excellent carwash too! I would definitely recommend! More

Great experience, ozee made everything easy and got me on new bronco. Will definitely keep visiting him for my future purchases new bronco. Will definitely keep visiting him for my future purchases More

Everyone was great. My son loves his truck. Osee was great. He provide excellent customer service and so did Phil. My son loves his truck. Osee was great. He provide excellent customer service and so did Phil. More

Everyone involved in the sale nice and friendly and knowledgeable about the Mustang I bought !!Jose did an excellent job of showing me all the mustangs on lot and explaining about controls and setting knowledgeable about the Mustang I bought !!Jose did an excellent job of showing me all the mustangs on lot and explaining about controls and setting up everything!! Drove 5 hrs to get my Mustang and will surly do it again in future!! Thanks Auto nation team!! More

I took my 2023 Ford Bronco in for some recalls, and the vehicle not recognizing my key (this was on Thursday, as soon as they opened). I was told the repairs would take 1-2 days. After two days, I finally vehicle not recognizing my key (this was on Thursday, as soon as they opened). I was told the repairs would take 1-2 days. After two days, I finally get told that they need to see if my key was under warranty. They come back to me the next day and say it was under warranty, and that the key would be ordered in and re-programmed on Monday. No one has reached out, I've been ignored for SEVERAL HOURS by my service advisor, Joshua, and he would finally respond at the end of the business day to tell me the key had not yet come in and it would be done the next day. It is now Wednesday of the next week. I spoke with the service center manager, Fabian, asking for a loaner vehicle and was told none would be available for 2 months and again, promised my car would be ready the following day. This has been the worst customer service I have ever received at a dealership. The very least they could do is COMMUNICATE without me having to call every few hours. Ridiculous. Do better! More

Purchase process was painless. Fast, easy professional. Angel and Austin were very professional price was fair Fast, easy professional. Angel and Austin were very professional price was fair More