AutoNation Ford Fort Worth - Service Center

The dealership has very a great customer team when it comes to personal communication, but for some reason it’s lacking on the service when it goes back for doing the service. The last time I brought my comes to personal communication, but for some reason it’s lacking on the service when it goes back for doing the service. The last time I brought my truck in I wanted a 22,500 service done on my truck and I got my truck back within less than 30 minutes and the cost was like $125 for the work and I basically got an oil change tire rotation and multi point inspection. At least that’s what my invoice says. Now with that being said a 22,500 service details a lot more than that for it’s service and I do believe that if it had been done they would have found that I had a tail light out, my windshield washer wasn’t working right, and one of my tires doesn’t hold air like it should because it has either a nail or a screw in it. So now did I get the 22,500 maintenance service that’s required or did I just get an oil change with the tire rotation and multi point inspection? I feel I got the last of the 2 choices. And I used my Ford Pass points and it took all of them away except 1 . (20,???) which was over 20,000 points and still costs me some money on top of that. So my question now is do I take my truck to a different dealership for service since I’m not 100% positive I got what I asked for? And I don’t feel like I did? I was truly let down by this last service along with the one before. Again it’s not the front service personnel I believe it’s in the back in the shop they are not doing a true job. More

Manny in sales very good no pressure . Darla in service got my truck ran through and back to me . Glenn in parts also has been great to work with . Darla in service got my truck ran through and back to me . Glenn in parts also has been great to work with . More

They were quick to get us in and take care of my brakes. They were courteous and informative. They completed the work in a timely manner. They also washed my car and cleaned the front bumper of all the bugs They were courteous and informative. They completed the work in a timely manner. They also washed my car and cleaned the front bumper of all the bugs and such that I was having a hard time getting off. More

The price they charged me for an oil change and tire rotation seemed way too high for what I received. I remember THE WORKS for less than $60 I will be forced to find someone else for future service. rotation seemed way too high for what I received. I remember THE WORKS for less than $60 I will be forced to find someone else for future service. Thank you More

At this time I feel comfortable taking my car to this place. Terrence, the service tech, took the time to answer my questions. place. Terrence, the service tech, took the time to answer my questions. More

Good service and quick. Got in and out. No issues. Would go back again for sure. Got in and out. No issues. Would go back again for sure. More

Automation Ford on Bryant Irvin provided excellent service. They really care about their customers and want to help. I will recommend anyone I know to go to this dealership for their car needs. 5 star service. They really care about their customers and want to help. I will recommend anyone I know to go to this dealership for their car needs. 5 star service!!!!!!!! More

Darla was extremely helpful and very knowledgeable about our service. Followed up quickly with notifying us in regards to having the vehicle complete within timeframe of service. Great service at this locat our service. Followed up quickly with notifying us in regards to having the vehicle complete within timeframe of service. Great service at this location. Thank you Darla More

My visit to Autonation was excellent. My service advisor is always very helpful and kind. Thanks so much My service advisor is always very helpful and kind. Thanks so much More

Grateful appointments are available and easy to make online. Waiting area is comfortable and accommodating. online. Waiting area is comfortable and accommodating. More