AutoNation Ford Fort Worth - Service Center

Darla was great at communicating the recall work that needed to be performed, explained the other maintenance type items, and had my truck washed and ready at the promised time needed to be performed, explained the other maintenance type items, and had my truck washed and ready at the promised time More

I had both of my Fords serviced, one after the other, Jose and Steve were great and my Ford Pass paid for everything, I had a late pick up on Saturday and was calling it close on the clock, called Steve Jose and Steve were great and my Ford Pass paid for everything, I had a late pick up on Saturday and was calling it close on the clock, called Steve and the car was ready and waiting for me. More

My 2013 Ford F-150 king ranch took it in to get the ac service was not cooling properly, they told me it needed a Compressor they replaced it and still not getting cool ,so they started replacing all kind service was not cooling properly, they told me it needed a Compressor they replaced it and still not getting cool ,so they started replacing all kind of parts the total price was 4,100 dollars I feel like they Guessing ,I was very disappointed in auto nation Ford in Fort Worth, Brian Irvin More

Always great service. Susan Lee is the best. She is very knowledgeable and will take care of you. I won’t go anywhere else for my maintenance needs knowledgeable and will take care of you. I won’t go anywhere else for my maintenance needs More

Thank You Mr Wood for getting my vehicle out in time for my much needed vacation. Thank you again. I will be back this week for some small things to be looked at my much needed vacation. Thank you again. I will be back this week for some small things to be looked at More

Courtesy, promptness and did what they said for amount of time it would take. My next car will be a ford. Merry Christmas and a Happy new year time it would take. My next car will be a ford. Merry Christmas and a Happy new year More

They were very helpful. Very prompt and pleasant. This is my forever dealership. my forever dealership. More

Great job Steve Hunter , Steve always does a real professional job, I didn't buy either vehicle there , but the take of all their needs, professional job, I didn't buy either vehicle there , but the take of all their needs, More

Very fast, informative and efficient! My service advisor Jeff was awesome! Jeff was awesome! More

Worse experience ever! Says we will take care of all your needs. Left my car with service on Wednesday. On Friday after 5pm I have notification on my Ford app car has moved and there are service codes. I see needs. Left my car with service on Wednesday. On Friday after 5pm I have notification on my Ford app car has moved and there are service codes. I see they have driven 5 miles and burned a 1/4 tank of gas. They went out and abused my car. They call me on that next Wednesday, car is ready. Picking up car I asked “what did you find? Did you pull the spark plugs, to see if burning lean or rich. That’s when service guy said “No” we do not have a certified mechanic to do work like that. I was shocked how can you tell the customer that you’re gonna be able to take care of them and their car I’m not even have a certified mechanic. Now every time I drive my car I have the check engine light coming on misfiring po300-po316 also bad catalytic converter po420. So dealership took joy ride and blew out Catalytic converter. Also had them do a front end alignment. They did even put the hub dust covers back on the spindles. Can’t not believe a Ford dealership would treat a long time Ford buyer like this. All I can say is I’ll never do business with this dealership or even Ford motor company again. More